Executive Assistant / Chief Of Staff -43423487271

Somewhere; Cape Town; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A growing marketing agency is seeking an Executive Assistant to support the Founder. This role encompasses traditional executive support along with operational responsibilities, ensuring smooth client onboarding and team coordination. Ideal for candidates with at least 3 years of experience and strong multitasking skills. Enjoy a flexible, remote-first work environment while being a trusted proxy to leadership.

Benefits

Remote-first environment

Flexible work hours

Autonomy in role

Qualifications

• 3+ years in an Executive Assistant, Operations, or Client Services role.
• Strong organizational and multitasking ability.
• Excellent written and verbal communication skills.

Responsibilities

• Manage the Founder’s calendar and daily priorities.
• Coordinate travel and logistics for meetings.
• Track key client metrics and performance.

Skills

Organizational skills

Verbal communication

Written communication

Multitasking

Data tracking

Tools

Google Workspace

Slack

Job description

Executive Assistant (with Operations Scope)

Location: Remote (South Africa or Latin America preferred)

Compensation: $2,500 – $3,000 USD / month (depending on experience)

Industry: Marketing / Communications

Schedule: Full-Time, flexible with overlap to Pacific Standard Time (minimum 2–4 hours daily overlap)

About the Role

We are seeking a highly organized Executive Assistant to serve as a trusted proxy for the Founder of a fast-growing marketing and communications agency.

This role goes beyond traditional executive support — while calendar, scheduling, and day-to-day management will form the foundation, you’ll also act as an operational partner, ensuring clients are onboarded smoothly, teams stay aligned, and business operations run efficiently. You will be the person who keeps the executive’s priorities moving forward, often acting on their behalf with both clients and internal teams. It’s an ideal opportunity for someone who thrives in a dynamic, entrepreneurial environment and wants to grow into broader operations or Chief of Staff responsibilities.

Key Responsibilities

Executive Support

• Manage the Founder’s calendar, appointments, and daily priorities.
• Prepare agendas, handle follow-ups, and ensure commitments are tracked and met.
• Coordinate travel and logistics for both virtual and in-person meetings.
• Act as a direct extension of the executive, representing them in communications and keeping tasks on track.

Operations & Coordination

• Client Onboarding: Manage the end-to-end onboarding process, including account setup, billing, Slack access, and assigning the right team members.
• Internal Coordination: Serve as the point of contact between clients, sales, and writers to ensure deliverables and timelines are met.
• Performance Tracking: Collect, organize, and report on key client metrics such as follower growth and engagement.
• Process Optimization: Spot inefficiencies, suggest improvements, and support light automation initiatives.
• Team Support: Assist with onboarding new contractors / writers, ensuring they have the right context and tools to succeed.
• Follow-Through: Keep both clients and internal teams accountable through reminders, nudges, and proactive communication.

What We’re Looking For

• Experience: 3+ years in an Executive Assistant, Operations, or Client Services role (agency / startup background preferred).
• Skills: Strong organizational and multitasking ability.
• Excellent written and verbal communication skills.
• Comfortable with data tracking and preparing client-facing reports.
• Confidence in handling client communications on behalf of leadership.
• Tools: Google Workspace, Slack; experience with CRMs or project management tools is a plus.
• Personal Qualities: Proactive, resourceful, detail-oriented, and able to operate as the “right hand” to an executive.

Why Join Us

• Be a trusted proxy to leadership and play a central role in both strategy and execution.
• Work at the intersection of clients, teams, and leadership in a growing agency.
• Remote-first environment with flexibility and autonomy.