Executive Assistant

OneMCI; Cape Town; On-site; ZAR 180,000 - 270,000; Full time

Job summary

OneMCI, a leading BPO company, is seeking a highly organized Executive Assistant to support senior leadership. This role requires exceptional project management skills and the ability to handle sensitive information, with a focus on ensuring smooth communication across time zones.

Benefits

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth Opportunities

Paid Training

Fun Engaging Work Environment

Qualifications

• Proven experience as an Executive Assistant or Personal Assistant, preferably in a BPO environment.
• Excellent command of English and strong organizational skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Manage complex schedules and travel arrangements.
• Provide comprehensive administrative support to senior leadership.
• Coordinate logistics for meetings and events.

Skills

Time Management

Organizational skills

MS Office

Calendar Management

Administrative Experience

Education

Grade 12

Diploma or certification in a relevant field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Job description

LOCATION

Cape Town ZA

JOB TYPE

FullTime

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized proactive and discreet Executive Assistant to provide exceptional support to senior leadership. This role requires a dynamic individual who can manage a fastpaced and complex schedule while handling a wide range of administrative logistical and operational tasks. The ideal candidate will have strong project management skills exercise sound judgment in managing sensitive information and demonstrate the ability to prioritize and execute tasks efficiently and independently.

This position requires working hours aligned with the United States ensuring seamless communication and collaboration across teams and stakeholders within this time zone. Flexibility to work any day between Monday and Sunday.

To be considered for this role you must complete a full application on our company careers page including all screening questions and a brief preemployment test.

POSITION RESPONSIBILITIES

Key Responsibilities :

• Managing a complicated and busy schedule
• Performing planning logistics and operations work
• Provide comprehensive administrative support
• Coordinate individual and group travel
• Handle confidential and sensitive information with appropriate judgement and discretion
• Providing administrative support in a varietyof capacities including; data entry assistingwith the completion of assigned projects event / meeting planning filing mail handling and processing of letters / correspondence
• Organize meetings summits from start to finish
• Phone call screening correspondence and document preparation bill payment record keeping
• Create and maintain personal action items todo list and follow up and follow through proactivelymaintaining and providing status updates
• Be comfortable with Chief of Staff level duties and / or Project Management

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION

All positive driven and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated and dedicated.

Grade 12

Diploma or certification in a relevant field required.

Proven experience as an Executive Assistant or Personal Assistant (within a BPO preferred)

Excellent command of English

Knowledge of office management systems and procedures

Proficiency in MS Office (MS Excel and MS PowerPoint in particular)

Excellent time management skills and the ability to prioritize work.

Attention to detail and problemsolving skills.

Excellent written and verbal communication skills

Strong organizational skills with the ability to multitask

CONDITIONS OF EMPLOYMENT

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and / or security investigation with a fingerprint. Job offers are contingent on background / security investigation results.

Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION

At MCI we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI :

We understand the importance of balance and support which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy :

Paid Time Off : Earn PTO and paid holidays to take the time you need.

Incentives & Rewards : Participate in daily weekly and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!

Health Benefits : Fulltime employees are eligible for comprehensive medical dental and vision coverage after 90 days of employment and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Retirement Savings : Secure your future with retirement savings programs where available.

Disability Insurance : Short and longterm disability coverage is available to help protect you during unexpected challenges.

Life Insurance : Access life insurance options to safeguard your loved ones.

Career Growth : With a focus on internal promotions employees enjoy significant advancement opportunities.

Paid Training : Learn new skills while earning a paycheck.

Fun Engaging Work Environment : Enjoy a teamoriented culture that fosters collaboration and engagement.

Casual Dress Code : Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography the core of our commitment remains the same : rewarding effort providing growth opportunities and creating an environment where every employee feels valued.

If youre ready to join a company that recognizes your contributions and supports your growth MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment including a phone copier and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects move objects from place to place hold onto objects and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed please contact Human Resources.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries we embrace differences and believe diversity benefits our employees company customers and community. All aspects of employment at MCI are based solely on a persons merit and qualifications. MCI maintains a work environment free from discrimination where employees are treated with dignity and respect. All employees are responsible for fulfilling MCIs commitment to a diverse and equalopportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these adhere to these principles in all aspects of employment including recruitment hiring training compensation promotionbenefits social and recreational programs anddiscipline. In addition MCIs policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws regulations and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently creating industryleading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing staff augmentation contact center customer services and IT Services needs by providing general and specialized hosting software staff and services.

In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowas Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA making the coveted top 500 for the first time. MCIs subsidiaries had previously made Inc. Magazines List of FastestGrowing Companies 15 times respectively. MCI has ten business process outsourcing service delivery facilities in Georgia Florida Texas New Mexico California Kansas Nova Scotia South Africa and the Philippines.

Driving modernization through digitalization MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of techenabled business services operating companies. MCI organically grows acquires and operates companies that have synergistic products and services portfolios including but not limited to Automated Contact Center Solutions (ACCS) customer contact management IT Services (IT Schedule 70) and Temporary and Administrative Professional Staffing (TAPS Schedule 736) Business Process Management (BPM) Business Process Outsourcing (BPO) Claims Processing Collections Customer Experience Provider (CXP) Customer Service Digital Experience Provider (DXP) Account Receivables Management (ARM) Application Software Development Managed Services and Technology Services to midmarket Federal & enterprise partners. MCI now employs 10000 talented individuals with 150 diverse North American client partners across the following MCI brands : MCI BPO MCI BPOaaS MarketForce GravisApps Gravis Marketing MarchEast Mass Markets MCI Federal Services (MFS) OnBrand24 The Sydney Call Center Valor Intelligent Processing (VIP) BYC Aqua EastWest BPO TeleTechnology and Vinculum.

DISCLAIMER

The purpose of the above job description is to provide potential candidates with a general overview of the role. Its not an allinclusive list of the duties responsibilities skills and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract and either you or the employer may terminate employment at any time for any reason.

Key Skills

Time Management,Microsoft Office,Organizational skills,Microsoft Outlook,Microsoft Word,Personal Assistant Experience,Microsoft Powerpoint,Calendar Management,Microsoft Excel,Administrative Experience,Microsoft Outlook Calendar,Google Suite

Employment Type : Full-Time

Experience : years

Vacancy : 1