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Zepz is seeking an Exchange Control Officer to ensure compliance with FICA and SARB regulations on a part-time basis. This crucial role involves transaction monitoring, liaising with the South African Reserve Bank, and providing training to staff. Ideal for candidates with strong analytical skills and experience in the financial services sector, interested in contributing to a globally expanding organization.
Zepz Group is the group powering leading global remittance brands: WorldRemit and Sendwave. Zepz Group has been disrupting an industry previously dominated by offline legacy players by reducing the barriers to finance and increasing safety and convenience for users. Every day, Zepz Group and its brands work towards unlocking the prosperity of cross-border communities through finance and technology - driven by the vision of a world that celebrates migrants’ impact on prosperity, at home and abroad. Zepz served over 9+ million users through its presence in over 4,600 corridors with over 40 send countries and 90 receive countries
We are looking for a dedicated and detail-oriented Exchange Control Officer to join our team in South Africa on a part time basis 3 days per week. This role is crucial in ensuring our compliance with the FinancialIntelligence Centre Act (FICA) and the regulations of the South African Reserve Bank (SARB), supporting our commitment to secure and compliant financial services. If you thrive in a dynamic environment and have a strong understanding of financial regulations, this is an exciting opportunity to contribute to a vital function within a rapidly growing global company.
Key Responsibilities
As an Exchange Control Officer, you will play a critical role in our compliance efforts, including:
FICA & SARB Compliance:
Assisting with FICA investigations and informing staff on Anti-Money Laundering (AML) issues.
Supporting transaction monitoring, with a focus on our Point-of-Sale (POS) system, and contributing to high-risk client vetting.
Acting as a primary liaison with the South African Reserve Bank (SARB).
Drafting and following up on Exchange Control applications.
Investigating and responding to SARB queries and preparing regular correspondence (quarterly, semi-annually, annually).
Supporting off-site and on-site inspections and addressing audit findings.
Maintaining and updating the Exchange Control manual with new SARB directives.
Overseeing and ensuring daily FINSURV reporting is accurate, timely, and compliant with regulatory timelines, including error resolution and balancing.
Attending SARB meetings as required.
Assisting in updating and maintaining the Risk Management and Compliance Program (RMCP) and other essential business manuals.
Monitoring & Customer Management:
Monitoring transactions for suspicious behavioral trends in line with SARB requirements.
Conducting sanction screening reviews for potential client hits.
Training & Audits:
Assisting with the development and maintenance of FICA and Exchange Control training material.
Providing refresher training for all staff as required by FINSURV and FIC.
Supporting FINSURV and FIC audits, including follow-up investigations and responses.
Assisting with presentations to the SARB on relevant systems, processes, and products.
Operational Support:
Supporting the business with FINSURV processes and procedures.
Corresponding with individuals regarding Exchange Control ruling violations.
Addressing senior management queries on exchange control matters.
Providing support to staff for FINSURV and FIC-related queries
What we're looking for:
Proven experience in FICA, AML, and Exchange Control compliance within the financial services sector, specifically within South Africa.
Strong understanding of SARB regulations and reporting requirements (FINSURV).
Excellent analytical skills with a keen eye for detail in transaction monitoring and data accuracy.
Ability to manage multiple tasks, prioritize effectively, and work under regulatory timelines.
Strong communication and interpersonal skills to liaise effectively with internal teams, external regulators (SARB), and customers.
Experience with audit support and addressing findings.
A proactive approach to identifying and resolving compliance issues
What you’ll get from us
We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. specifically:
We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!
Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Zepz is a place where everyone can thrive.
So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.
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