Etqa & Administration Supervisor

Successpoint Consulting (Pty) Ltd; Durban; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading consulting firm is seeking an ETQA & Administration Supervisor to oversee its Labour Activation Programme. This role requires ensuring compliance with ETQA and SETA standards while leading a team to enhance administrative functions. Candidates must have relevant experience and a degree/diploma in education or related fields, along with strong leadership and organizational skills.

Qualifications

• 3+ years in ETQA, quality assurance, or SETA-aligned admin role.
• Professional experience in project management; certifications advantageous.
• Proficient in MS Office Suite, particularly Excel.

Responsibilities

• Oversee learner records and documentation compliance.
• Provide team training to improve data accuracy.
• Support audits and manage administrative risks.

Skills

Attention to detail

Leadership skills

Communication skills

Stakeholder Engagement

Planning And Organising

Time Management

Record Keeping

Education

Diploma or Degree in Education, Training & Development

Tools

MS Office Suite

Learner Management Systems

CRM and Project Management Systems

Job description

Our Client, PetroCONNECT is looking for a ETQA & Administration Supervisor in the Kloof, KZN area to oversee the administrative function of the Labour Activation Programme, ensuring that all learner documentation and processes comply with ETQA and SETA standards

Responsibilities

• Ensure all learner records, registers, reports, and supporting documentation meet SETA requirements and are managed/kept up to date in the appropriate system.
• Provide training, guidance, and continuous oversight to the team of administrators to improve data accuracy and compliance in the CRM and Project Management system.
• Monitor the preparation and submission of Portfolios of Evidence (POEs), track assessments, and liaise with facilitators and assessors.
• Support audits, monitoring visits, verifications, and certification processes by maintaining a high standard of documentation readiness.
• Identify gaps and risks in administrative processes and implement corrective measures to strengthen compliance.
• Lead and motivate team to build a culture of early-risk detection for sustainable and smooth overall project management.
• Serve as the primary link between administrative functions and the ETQA office, ensuring alignment and accountability.
• Work collaboratively with other departments such as M&E, Quality Assurance, and Employer Relations to ensure seamless project execution.
  
  

Qualifications And Experience

• 3+ years of experience in an ETQA, quality assurance, or SETA-aligned administrative role
• Diploma or Degree in Education, Training & Development, or a related field
• Previous experience in skills development or learnership administration. Strong understanding of SETA and learnership compliance requirements
• Professional experience in project management. Project management certifications advantageous
• Proficient in MS Office Suite (Excel essential), learner management systems, CRM and Project management systems
• Experience in audit preparation and support is an advantage
• Own Transport essential
  
  

Please note, only shortlisted candidates will be contacted and all background checks will be done

Desired Skills

• Attention to detail
• leadership skills
• communication skills.
• Stakeholder Engagement
• Planning And Organising
• Time Management
• Record Keeping
  
  

Desired Work Experience

• 2 to 5 years
  
  

Desired Qualification Level

• Diploma
  
  

About The Employer

PetroCONNECT specialises in offering a comprehensive range of professional services meticulously crafted to elevate the fuel retail industry. With a dedicated focus on service stations, they bring significant value through a suite of tailored solutions designed to enhance operations and personnel development. These services include facilitating the buying and selling of service stations with expert guidance, providing accredited training programmes to develop skills within businesses, and ensuring compliance with labour laws