Estimator

Prudent HR Solutions; East London; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading automotive repair firm in East London seeks an Estimator / Client Services professional. This role involves preparing repair cost estimates, conducting vehicle inspections, and liaising with clients and insurance companies to ensure efficient claims processing. The ideal candidate will have over 4 years of experience in the automotive body repair industry, excellent communication skills, and proficiency in estimating software. Join a dedicated team committed to exceptional service and quality repairs.

Qualifications

• Minimum of 4+ years of experience in the automotive body repair industry.
• Proven experience as an Estimator or similar client-facing role.
• Strong knowledge of vehicle repair processes and industry standards.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment with attention to detail.

Responsibilities

• Prepare accurate repair cost estimates based on industry standards.
• Conduct thorough inspections of vehicles to determine repair requirements.
• Communicate effectively with clients to explain repair processes.
• Liaise with insurance companies to ensure claims are processed efficiently.
• Coordinate with the workshop team to ensure timely completion of repairs.
• Maintain and build strong relationships with customers.

Skills

Communication Skills

Customer Service

Attention to Detail

Tools

Estimating software (e.g., Audatex)

Job description

About the Company:

Join one of East London’s top automotive body repair specialists, known for their exceptional quality, attention to detail, and a proven track record of excellence.
Position Overview:
The Estimator / Client Services role is a critical position responsible for providing accurate repair estimates and delivering outstanding customer service. The successful candidate will serve as a key liaison between clients and the repair team, ensuring all work is assessed, communicated, and executed to the highest standards.

Key Responsibilities:

• Prepare accurate repair cost estimates based on industry standards and damage assessments.
  
• Conduct thorough inspections of vehicles to determine repair requirements.
  
• Communicate effectively with clients to explain repair processes, timelines, and costs.
  
• Liaise with insurance companies to ensure claims are processed efficiently.
  
• Coordinate with the workshop team to ensure timely completion of repairs.
  
• Maintain and build strong relationships with customers, ensuring satisfaction and trust.
  
• Stay updated with industry trends, repair techniques, and insurance requirements.
  
  
  

Requirements

Qualifications and Experience:

• Minimum of 4+ years of experience in the automotive body repair industry.
  
• Proven experience as an Estimator or in a similar client-facing role.
  
• Strong knowledge of vehicle repair processes and industry standards.
  
• Excellent communication and customer service skills.
  
• Proficiency in estimating software and tools (e.g., Audatex or similar systems).
  
• Ability to work in a fast-paced environment with attention to detail.
  

How to Apply:
Submit your CV and a brief cover letter highlighting your relevant experience.