Estate Manager

Faircape Group; Somerset West; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A high-end retirement community group in Somerset West is seeking an Estate Manager to oversee operations at two vibrant estates. The role includes managing maintenance, security, and service coordination while ensuring a high-quality living environment for residents. Key skills required are leadership, communication, and problem-solving. Competitive salary based on experience.

Benefits

Collaborative environment

Long-term commitment rewards

Performance bonuses

Discounts on high-speed internet

Qualifications

• Proven experience within a similar role.
• Experience in management of systems and procedures.
• Solid experience in a management and leadership position.
• Experience in managing budgets.

Responsibilities

• Identify and manage estate maintenance needs.
• Promote a high-service culture among staff.
• Coordinate essential services including maintenance and security.
• Conduct regular audits and address non-compliance.
• Ensure compliance with company policies.

Skills

Strong Leadership Skills

Excellent Communication

Problem-Solving & Decision-Making

Service-Driven Mindset

Organisational & Time Management

Education

Tertiary Qualification in Facilities Management

Health & Safety Certification

Job description

Overview

Faircape Life operates six high-end retirement and lifestyle estates across the Western Cape, including Noordhoek, Kirstenhof, Tokai, Somerset West, and Onrus. We are seeking a skilled and service-driven Estate Manager to oversee operations at Heritage Manor and Bridgewater Manor in Somerset West. These secure, vibrant communities offer high-end residential homes, maintained gardens, and facilities such as a Clubhouse Healthcare centre, coffee shop, heated pool, gym, and social spaces. In this role, you’ll manage all estate services — maintenance, security, waste management, and staff coordination — while ensuring exceptional service delivery, safety, and compliance.

If you’re ready to take ownership of a key leadership role within a trusted organisation known for excellence in retirement and healthcare living, we invite you to apply.

What We Offer

At Faircape, we value our employees and offer a range of benefits, including:

• A collaborative and supportive environment where you’ll work alongside experts who share your passion for making a meaningful impact.
• Additional leave rewards for long-term commitment.
• Recognition for your dedication through quarterly performance bonuses.
• Exclusive discounts on high-speed internet, ensuring you stay connected.

Responsibilities

• Identify and manage estate maintenance needs and project priorities
• Promote a professional, high-service culture among staff and contractors
• Coordinate and manage essential services including maintenance, plant assets, security, waste disposal, and recycling
• Respond proactively to resident maintenance requests
• Oversee and authorise maintenance requisitions for the Body Corporate and Healthcare Centres, and track delivery
• Facilitate communication between management and contractors
• Supervise on-site contractors and operational staff
• Monitor and manage external service providers against agreed SLAs, addressing service or staffing issues
• Monitor attendance, leave, and ensure adequate task coverage
• Work with HR on recruitment and payroll coordination
• Train, support, and guide staff development
• Prepare reports and recommendations for the Village Manager and facilities Director
• Ensure compliance with company policies and procedures
• Maintain clear communication with residents, staff, and visitors
• Foster strong relationships with all stakeholders
• Lead and manage change with minimal disruption
• Conduct regular audits and promptly address non-compliance of plant and facilities
• Address Health & Safety risks through proactive inspections and mitigation
• Prioritise safety of residents and staff, including emergency response
• Manage security contractors and maintain the Estate’s Security Operating Plan

Qualifications

• Tertiary Qualification in Facilities Management, Property Management, Operations Management, or related field – Advantageous
• Health & Safety Certification (e.g. First Aid, Fire Safety, OHS training) – Advantageous

Experience And Knowledge

• Proven experience within a similar role
• Experience in management of systems and procedures and their development/implementation
• Solid experience in a management and leadership position, including management of service providers
• Experience in managing budgets
• Knowledge of health and safety
• Experience in maintenance and basic building knowledge

Skills And Attributes

• Strong Leadership Skills: confident in managing teams and inspiring service excellence
• Excellent Communication: clear, professional verbal and written communication
• Facilities & Project Management: oversee maintenance, upgrades, service coordination, and contractor performance
• Service-Driven Mindset: delivering outstanding service to residents
• Problem-Solving & Decision-Making
• Organisational & Time Management
• Strong Administrative Abilities
• Adaptability & Resilience
• Professionalism & Integrity

Specific Requirements

• Solid and positive written references
• Clear health record
• Clear credit record
• No criminal record

Working Hours and Application

Normal working hours are Mondays to Fridays from 08h00 to 17h00 with a 45 minute lunch break. The company offers a competitive salary, with salaries determined on experience, qualifications, skills and attributes.

Please visit the following website to view more about Faircape and what we have to offer: https://faircape.co.za/

If you do not receive a response within 2 weeks of applying, please consider your application unsuccessful.