ESAB Field Service Engineer Sr. (FSE Sr)

ESAB Corporation; Rustenburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in cutting technologies, ESAB Corporation, is seeking a Field Service Engineer. The role involves supporting customers through installations, repairs, and training on CNC Cutting Machine Products, requiring strong technical skills and a commitment to exceptional customer service. The candidate must be willing to travel extensively both domestically and internationally.

Qualifications

• 2-3 years related experience or equivalent combination of education and experience.
• Prior experience with ESAB equipment is a plus.
• Fluent in English.

Responsibilities

• Install, repair, and train customers on CNC Cutting Machine Products.
• Perform preventative/corrective maintenance on customer machines.
• Write technical reports on malfunctions.

Skills

Technical Orientation

Communication

Problem Solving

Mathematical Concepts

Education

Associate degree in Electronic Engineering Technology

Job description

Job Description:

The Field Service Engineer will report to the Aftermarket Service Team Leader. This role will provide support to customers for installations, repairs, and training. The ideal candidate will be technically oriented and love to travel. Exceeding customer expectations is the primary responsibility of all personnel within the department.

Key Responsibilities

• Install, repair and train customers on CNC Cutting Machine Products.
• Test faulty equipment, apply knowledge of functional operation of electronic devices to diagnose the cause of malfunctions, and repair problems.
• Write technical reports describing malfunctions and deviations from design specifications
• Diagnose malfunctioned equipment.
• Perform preventative/corrective maintenance on customer’s machines.
• Communicate and troubleshoot with customer, programmers, engineers, technicians, and production personnel to resolve problem. Includes communications with customer’s operators and maintenance personnel.
• Make timely travel arrangements to accommodate customer’s needs.
• Other duties as assigned
  
  

Knowledge, Skills & Abilities

• Associate degree in Electronic Engineering Technology or 2-3 years related experience; or equivalent combination of education and experience. Prior experience with ESAB equipment a plus.
• Able to read, analyze and interpret general business periodicals, professional & technical journals, and governmental regulations, will be highly technical.
• Excellent written and oral communications, fluent in English
• Able to apply advanced mathematical concepts (formulas, scientific equations, graphs, schematic diagrams, etc.)
• Able to regularly lift and/or move up to 50 pounds
• Domestic travel required 100% and some international travel.