ERP / IT Administrator

Southey Contracting Offshore Division; Boksburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a skilled IT Support Specialist to enhance their operations. This role involves providing essential SYSPRO training, troubleshooting various hardware and software issues, and maintaining a secure IT infrastructure. The ideal candidate will have a strong background in IT support, with a focus on SYSPRO systems and networking. You will play a crucial role in ensuring data integrity and system performance while supporting users across the organization. If you are passionate about technology and eager to contribute to a dynamic team, this opportunity is perfect for you.

Qualifications

• Minimum 5 years of IT support experience required.
• SYSPRO certification and experience with Syspro 7/8 essential.

Responsibilities

• Provide SYSPRO training and troubleshoot IT issues.
• Maintain IT infrastructure and ensure data security.

Skills

IT Support

SYSPRO Training

Troubleshooting

Procurement Knowledge

Networking

Active Directory Administration

BI Solutions Implementation

Education

Senior Certificate

SYSPRO Certification

Microsoft SQL Server Knowledge

Tools

SYSPRO

MS Office 365

SSRS

Job description

Job Responsibilities:

1. Provide job specific SYSPRO training to end users.
2. Assess the use of SYSPRO and implement changes where processes are not in line with expected business processes.
3. Troubleshoot and resolve hardware, connection, printer and software issues.
4. Replace or repair defective parts and equipment.
5. Maintain daily tape backups and offsite backups storage.
6. Ensure data is stored securely and backed up regularly.
7. Monitor and perform routine server maintenance.
8. Manage user accounts, credentials, permission, access rights and active directory administration.
9. Monitor the performance of existing computer systems and IT infrastructure.
10. Document processes and operating procedures.
11. Support LANs, WANs, internet and intranet systems.
12. Administer servers, desktop computers, laptops, printers, routers, switches, software deployment, security updates and patches.
13. Assist with month end processing and be able to work after hours in case of system upgrades and maintenance.
14. Maintain software and hardware registers and ensure full compliance as per company policies with regular audits on all PCs and laptops as well as monitoring internet and email usage.
15. Strong procurement knowledge with regards to purchasing IT equipment (hardware and software).
16. Execute backup and recovery plan (Disaster recovery).
17. Respond to afterhours system problems and travel to branch locations as needed.
18. Maintain all IT infrastructure and equipment and ensure regular service and maintenance.
19. In critical areas such as server rooms, including considering service level agreement hardware and software subscriptions where needed.
20. Translation installation and support (Bar coding systems).

Minimum Requirements:

1. Min senior certificate.
2. SYSPRO certification (Finance, Manufacturing, Distribution, Administration, VB scripting).
3. Microsoft SQL Server (SSRS).
4. Min Syspro 7 / 8 implementation and administration - min 3 years' experience.
5. Min 5 years IT support experience.
6. Basic SYSPRO customization (e.Net, SRS, VB scripting).
7. Implementing BI solutions.
8. Networking and active directory experience is essential with knowledge of HYPERV and virtual servers.
9. MS Office 365 and MS Office experience is essential.