EPWP Receptionist/Admin Assistant, Head Office (Contract until 31 March 2027) (R424, 36 per day)

CapeNature; Wes-Kaap; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading company in South Africa is seeking a Receptionist to provide excellent customer service and administrative support. The ideal candidate will greet guests, manage the switchboard, and assist with clerical duties. Strong communication skills in two official languages are essential, along with a Grade 12 qualification and prior experience in a similar role.

Qualifications

• At least 1 year Receptionist/Front Office experience.
• Ability to communicate in two Western Cape official languages.

Responsibilities

• Greet and welcome guests as they arrive at the office.
• Manage the main switchboard and answer telephone calls.
• Maintain office security and manage boardroom scheduling.

Skills

Customer Service

Communication

Education

Grade 12

Job description

RESPONSIBILITIES:

Customer Service

• Greet and welcome guests as soon as they arrive at the office.
• Provide and promote an efficient and friendly customer service.
• Welcoming on-site guests, determine nature of business, and announce guest to appropriate personnel.
• Assisting with walk in clients
• Direct visitors to the appropriate person and office
• Provide basic and accurate information in-person and via phone/email.

Admin and Clerical Support

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Manage Head Office boardrooms and scheduling
• Update calendars and schedule meetings as required
• Manage the reception area and ensuring it is neat and tidy
• Arrange travel and accommodation as required
• Records/Registry assistance as required
• Assist Administration of infrastructure, assets and inventory
• Assist with procurement administration and handling of enquiries

Switchboard / Telephone duties

• Managing the main switchboard, answering, and transferring of telephone calls
• Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable
  

REQUIREMENTS

• Grade 12
• No criminal record
• Ability to write and communicate in any two of the Western Cape official languages
• At least 1 year Receptionist/ Front Office experience/Customer Service experience