Epwp Receptionist / Admin Assistant, Head Office

Capenature; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

CapeNature is seeking an EPWP Receptionist/Admin Assistant for their Head Office in Cape Town. The role involves providing customer service, managing reception duties, and offering administrative support. Candidates must have a Grade 12 qualification and at least one year of relevant experience. This is an excellent opportunity to join a dedicated team in a vibrant environment.

Qualifications

• Minimum of 1 year experience in reception or customer service roles.
• Ability to communicate in at least two of the Western Cape's official languages.

Responsibilities

• Greet and welcome guests upon arrival.
• Manage the main switchboard, answer and transfer calls.
• Maintain office security and manage access at the reception.

Skills

Customer Service

Communication

Education

Grade 12 qualification

Job description

Job Title: EPWP Receptionist/Admin Assistant, Head Office

Location: Western Cape, Cape Town

Deadline: June 16, 2025

Responsibilities

Customer Service

• Greet and welcome guests upon arrival.
• Provide efficient and friendly customer service.
• Welcome on-site guests, determine the nature of their visit, and notify the appropriate personnel.
• Assist walk-in clients.
• Direct visitors to the appropriate person or office.
• Provide accurate information in person, via phone, or email.

Admin and Clerical Support

• Maintain office security by following safety procedures and managing access at the reception (monitor logbook, issue visitor badges).
• Manage Head Office boardrooms and scheduling.
• Update calendars and organize meetings.
• Keep the reception area tidy and organized.
• Arrange travel and accommodation as needed.
• Assist with records, registry, infrastructure, assets, and inventory administration.
• Support procurement administration and handle enquiries.

Switchboard / Telephone Duties

• Manage the main switchboard, answer and transfer calls.
• Take and deliver messages or transfer calls to voicemail when necessary.

Requirements

• Grade 12 qualification.
• No criminal record.
• Ability to communicate in at least two of the Western Cape's official languages.
• Minimum of 1 year experience in reception, front office, or customer service roles.
• Experience in administrative or management positions is a plus.