Entry-Level Retail Sales Associate | Customer-Focused

Conquerors Direct Marketing; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Conquerors Direct Marketing in Cape Town is seeking a customer-focused team member to greet customers, understand needs, and recommend products. You will support sales by answering questions, processing transactions where required, and helping customers make informed purchasing decisions.

You'll collaborate with colleagues to meet store targets and maintain promotional displays. A friendly, professional demeanor and strong communication skills are essential for delivering excellent service daily.

Qualifications

• Must have Grade 12 (Matric Certificate).
• Previous experience in retail, customer service, sales, or a similar customer-facing role.
• Strong communication and interpersonal skills.
• A friendly, professional, and approachable manner.

Responsibilities

• Welcome customers and provide helpful, professional assistance throughout their shopping experience.
• Understand customer needs and recommend suitable products or services.
• Support sales efforts by promoting products, answering questions, and helping customers make informed purchasing decisions.
• Process transactions accurately and responsibly where required.
• Help set up promotional displays and in-store marketing materials.
• Respond to customer concerns in a calm, courteous, and solution-focused manner.
• Work closely with team members and supervisors to meet store targets and daily operational goals.

Skills

Communication skills

Interpersonal skills

Customer service experience

Retail experience

Friendly manner

Education

Grade 12 (Matric Certificate)

Job description

Conquerors Direct Marketing in Cape Town is seeking a customer-focused team member to greet customers, understand needs, and recommend products. You will support sales by answering questions, processing transactions where required, and helping customers make informed purchasing decisions.

You'll collaborate with colleagues to meet store targets and maintain promotional displays. A friendly, professional demeanor and strong communication skills are essential for delivering excellent service daily.