Enterprise systems manager

PricewaterhouseCoopers; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A global leader in Professional Services is seeking a Manager in Information Technology. You will lead a team driving technology infrastructure projects, ensure operational efficiency, and innovate with emerging solutions. This role offers an exciting opportunity to shape technology strategy and influence how IT supports the firm's business growth.

Qualifications

• 8 years post qualification experience in IT operational environment.
• 2 years in a leadership role.
• Experience managing infrastructure and operations.

Responsibilities

• Manage technology infrastructure and team delivery.
• Coach junior staff and provide technical expertise.
• Oversee IT policies and compliance management.

Skills

Leadership

Project management

Vendor engagement

Infrastructure management

Communication skills

Operational efficiency

Education

B.Sc or related I.T degree

ITIL

Tools

Nutanix

Azure

Job description

Line of Service

Internal Firm Services

Industry / Sector

Not Applicable

Specialism

IFS Information Technology (IT)

Management Level

Manager

Job Description & Summary

A career in Information Technology within Internal Firm Services will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Youll focus on managing the design and implementation of technology infrastructure within PwC developing and enhancing both client and internal facing applications within PwC and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Enterprise Infrastructure team helps PwC develop a competitive advantage through defining our technology objectives assessing solution options and devising architectural solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team youll help build software and design data platforms manage large volumes of data develop compliance procedures for data management and continually research new technologies to drive innovation and sustainable change.

To really stand out and make us fit for the future in a constantly changing world each and every one of us at PwC needs to be a purposeled and valuesdriven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines geographies and career paths and provides transparency on the skills we need as individuals to be successful and progress in our careers now and in the future.

As a Manager youll work as part of a team of problem solvers helping to solve complex business issues from strategy to . PwC Professional skills and responsibilities for this management level include but are not limited to :

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others recognise their strengths and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address substandard work or work that does not meet firms / clients expectations.
• Use data and insights to inform conclusions and support decisionmaking.
• Develop a point of view on key global trends and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages highlighting and summarising key points.
• Uphold the firms code of ethics and business conduct.

Principal Accountabilities :

Working with various operational teams providing indepth technical expertise.

Directs teams of technical staff in the successful fulfilment of Enterprise System service delivery commitments.

Coaches junior staff according to their PC&D planning.

Oversees the detailed of enterprise technology standards governance processes and performance metrics to ensure IT delivers value to the enterprise.

Manages risk evaluation and compliance management processes.

Drives onpremises and cloud infrastructure planning engineering deployment and migration.

Drives the formulation of IT policies procedures and performance management processes and measures.

Validate remedial actions and ensure compliance with information security policy and regulatory requirements.

Work with the Product Management Office as a Subject Matter Expert for Enterprise Systems and assist in discussions with Lines of Service .

Minimum Qualifications :

Any of these will be advantageous

B.Sc or related I.T degree

ITIL

Nutanix

VxBlock

Azure

Experience :

8 years post qualification handson experience in IT operational environment with a minimum of 2 years in leadership role

Skill Required :

Has led teams across multiple functions in the delivery of technology services

Experienced vendor engagement both from a new business and a managed service point of view

Experience in managing infrastructure and operations

Strong leadership capability executing as appropriate in the areas of responsibility

Extensive knowledge of infrastructure planning and operations design and deployment as well as system life cycle management

Expert knowledge of current and emerging technologies technology directions and strategic application to business needs

Basic knowledge of business operations and processes

Project management skills including the ability to effectively deploy resources and manage projects within the scope of Enterprise Systems

Ability to improve operational efficiency and service delivery effectiveness across all lines of business and technology platforms

Excellent oral and written communication skills including the ability to explain technology solutions in business terms establish rapport and persuade others

Education (if blank degree and / or field of study not specified)

Degrees / Field of Study required :

Degrees / Field of Study preferred :

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date

May 31 2022

Required Experience :

Manager

Key Skills

SAAS,Customer Service,Cloud,Healthcare,Account Management,CRM,Salesforce,Infrastructure,Client Relationships,New Customers,Territory,Trade shows,Sales Goals,Sales Process,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1