Enterprise Sales Lead — Africa (5M+ ACV) | Hybrid

Black Pen Recruitment; Johannesburg; Hybrid; ZAR 81,886,650 - 327,546,600; Full time

Job summary

Black Pen Recruitment is partnering with a premier global CX management company to recruit a Head of Sales for South Africa. The role focuses on closing large, multi-year BPO and CX deals ($5M-$20M ACV) and requires building a rapid, high-value pipeline across SA and West Africa.

The successful candidate will originate, structure, and close major enterprise deals, engaging C-suite stakeholders and navigating complex contractual frameworks, with a strong focus on execution and regional market

Qualifications

• Proven track record closing large enterprise deals ($5M-$20M+ ACV) within BPO, CX, contact centre, or managed services environments.
• Experience structuring multi-year, multi-country deals with complex commercial frameworks.
• Strong understanding of SA/Africa BPO market with established C-suite networks.
• Experience influencing C-suite stakeholders and navigating complex decision structures.
• Experience selling AI-led propositions across industry sectors.
• Bachelor's degree in Business/Technology/Engineering/Data Science is preferred; MBA advantageous but not essential.

Responsibilities

• Own the end-to-end enterprise sales cycle from opportunity identification to deal closure.
• Originate, structure, and close $5M-$20M+ ACV enterprise deals.
• Lead complex deal orchestration across CX, BPO, AI, and managed services offerings.
• Drive strategic market penetration and build direct relationships with C-suite decision-makers.
• Develop named account strategies across key sectors and identify high-value opportunities.

Skills

Enterprise deals

Deal structuring

C-suite engagement

AI-led propositions

BPO market knowledge

Commercial acumen

Education

Bachelor's degree (Business/Technology/Engineering/Data Science)

Job description

Black Pen Recruitment is partnering with a premier global CX management company to recruit a Head of Sales for South Africa. The role focuses on closing large, multi-year BPO and CX deals ($5M-$20M ACV) and requires building a rapid, high-value pipeline across SA and West Africa.

The successful candidate will originate, structure, and close major enterprise deals, engaging C-suite stakeholders and navigating complex contractual frameworks, with a strong focus on execution and regional market