Enterprise Banker

1001 Absa Bank; Mitchells Plain; On-site; ZAR 350,000 - 450,000; Full time

Job summary

A local bank with regional expertise in Western Cape seeks a professional to provide superior customer service and financial solutions. The successful candidate will drive income growth, enhance customer satisfaction, and ensure compliance with all banking regulations. A Higher Diploma in Business, Commerce, or Management is required. This is an opportunity to work in a dynamic environment that values collaboration and improvement.

Qualifications

• Deep understanding of clients' working capital cycles and business needs.
• Ability to drive acquisition and cross-sell initiatives.
• Ensure compliance with control and compliance requirements.

Responsibilities

• Provide superior customer experience and suitable solutions.
• Drive achievement of income growth and financial targets.
• Ensure service and complaint resolution are within acceptable levels.

Skills

Customer service

Financial analysis

Sales

Risk management

Education

Higher Diplomas in Business, Commerce, and Management Studies

Job description

Time left to apply: End Date: August 22, 2025 (12 days left to apply)

Job Requisition ID: R-15978299

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong position as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Provide superior, seamless customer experience and offer suitable solutions to meet client needs. Utilize technology and leverage the virtual omni-channel environment to deliver service efficiently and cost-effectively. Perform banking duties and oversee financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of clients' working capital cycles and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaint resolution are within acceptable service levels.
• Compliance and Risk Management: Fulfill all activities in adherence to relevant control and compliance requirements, and quality standards.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering team environment, sharing knowledge, experience, and best practices, and providing constructive feedback.

Education

Higher Diplomas in Business, Commerce, and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups to contribute towards achieving demographic diversity and equity within our workforce.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.

About Us

Absa Group Limited (“Absa Group”) is listed on the Johannesburg Stock Exchange and is one of Africa’s largest diversified financial services groups.

We offer an integrated set of products and services across personal and business banking, corporate and investment banking, wealth and investment management, and insurance.

Absa Group owns majority stakes in banks across several African countries and has operations and representative offices worldwide, including in China, Namibia, Nigeria, the United States, the United Kingdom, and Czech Republic.