Engagement Manager - DIA

Decision Inc; Midrand; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading data consultancy in Midrand is seeking an Engagement Manager to lead their Data Information and Analytics team. The role requires strong leadership and communication skills, with at least 3 years of management experience. You'll develop career plans for team members, manage client relations, and ensure project success across various industries. Excellent training opportunities and a culture that rewards performance make this role attractive for ambitious candidates.

Benefits

Excellent training opportunities

Career development plan

Exposure to multiple clients across various sectors

Qualifications

• Minimum of 3 years management experience.
• Experience in a consulting service environment.
• Ability to explain technical concepts to non-technical stakeholders.

Responsibilities

• Develop and manage career plans for individual team members.
• Manage sales targets for client allocations.
• Ensure project quality and profitability.

Skills

Communication skills

Managerial skills

Leadership skills

Problem-solving skills

Technical understanding

Education

Relevant Degree

Tools

Business Intelligence tools

Qlik

Microsoft BI

Tableau

R

Python

Alteryx

SAP

Job description

We are looking for a strong Engagement Manager to head up our Data Information and Analytics team within Decision Inc. Good communication, managerial, and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who Are We?

Decision Inc. is a leader in enabling its clients to make better decisions, faster. The company's foundation is built on technology; however, what makes us unique is our understanding of effective decision making.
We represent the following leading global technology brands and are experts in the implementation, support, and execution of these technologies: Qlik, Microsoft BI (SQL, SSIS, SSRS, SSAS, PowerBI), Tableau, R, Python, Alteryx, and SAP.

What Will You Do?

Team

• Developing and managing the career plans for individual team members
• Measuring and managing individual KPIs against the team scorecard
• Ensuring team members have the necessary skills and certifications
• Handling team administration (Leave, Technical Sessions, Event attendance, Timesheets, etc.)
• Monitoring staff loyalty and employee satisfaction

Clients

• Managing sales targets for your client allocations
• Performing account management activities within your client base
• Engaging with clients on new project opportunities
• Identifying and driving up-sell and cross-sell opportunities
• Preparing and managing action plans and targets for clients
• Identifying and assisting with new leads and opportunities
• Performing project scoping activities for new and existing clients
• Preparing realistic timelines and cost estimates for new projects

Delivery

• Taking full accountability for all projects within your clients
• Ensuring project quality
• Maintaining project profitability in line with the scorecard
• Managing resource planning for projects

Who Do You Need To Be?

• Relevant Degree
• Minimum of 3 years management experience
• Experience in a consulting service environment
• Knowledge of Business Intelligence tools

• Strong problem-solving skills and excellent communication skills, both written and verbal
• Ability to explain technical concepts to non-technical stakeholders and translate business requirements to technical teams
• Proven ability to manage relationships with team members and clients
• Effective planning and organizational skills
• Passionate and ambitious to deliver on the company's strategic goals

What's in it for you?

• Exposure to multiple clients across various industry verticals (Retail, Manufacturing, Logistics, Telecoms, Financial Services, Mining, Public Sector)
• A success-driven culture that rewards great performance
• Excellent training opportunities focused on upskilling and obtaining relevant certifications
• Opportunities for cross-skilling across multiple Data, BI, and Analytics technologies
• A clear Career Development Plan to help you reach the next level