Engagement Manager - CPT

Decision Inc; Cape Town; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading analytics firm in Cape Town is seeking an Engagement Manager for its Data Information and Analytics team. The ideal candidate will have at least 3 years of management experience and a relevant degree. Responsibilities include managing client relationships, ensuring project quality, and overseeing team development. This role offers exposure to diverse industries and excellent training opportunities aimed at professional growth.

Benefits

Exposure to multiple clients

Success-driven culture

Excellent training opportunities

Clear Career Development Plan

Qualifications

• Minimum 3 years experience in management role.
• Experience within consulting service environment.
• Ability to explain technical concepts to non-technical stakeholders.

Responsibilities

• Measure individual KPIs against scorecard for team members.
• Manage sales targets and account management activities.
• Ensure project quality and accountability for all projects.

Skills

Strong problem solving skills

Good communication skills

Managerial skills

Leadership skills

Education

Relevant Degree

Tools

Business Intelligence tools

Qlik

Microsoft BI

Tableau

Python

Alteryx

SAP

Job description

We are looking for a strong Engagement Manager to head up our Data Information and Analytics team within Decision Inc.. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who Are We?

Decision Inc. is a leader in enabling its clients to make better decisions, faster. The Companys foundation is built in technology; however, what makes us unique is our understanding of effective decision making.
We represent the following leading global technology brands and are experts in the implementation, support and execution of these technologies: Qlik, Microsoft BI (SQL, SSIS, SSRS, SSAS, PowerBI), Tableau, R, Python, Alteryx and SAP.

What Will You Do?

Team

• The Development/Career Plan for individual team members
• Measuring of individual KPIs against scorecard for team members
• Ensuring the necessary skills and certifications of your team
• Administration of team (Leave, Technical Sessions, Event attendance, Time Sheets etc.)
• Monitoring and maintaining staff loyalty & employee satisfaction for your team members

Clients

• Managing the sales target for your client allocations
• Performing account management activities within your client base
• Actively engaging with clients on new project work
• Identifying and driving on-sell/up-sell within your clients
• Preparing and managing action plans & targets for your clients
• Identifying and assisting with new leads and opportunities
• Performing project scoping activities (new and existing clients)
• Preparing realistic timelines & costing for new projects

Delivery

• Full accountability for all projects within your clients
• Ensuring project quality
• Project profitability in line with scorecard
• Maintaining teams resource planning applications

Who Do You Need To Be?

• Relevant Degree
• Minimum 3 years experience in management role
• Experience within consulting service environment
• Knowledge of Business Intelligence tools

• Strong problem solving skills and good communication skills, both written and verbal
• Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
• Ability to successfully manage and strong relationships with a team and clients
• Effective planning and organizational skills
• Passionate and ambitious to deliver on the companys strategic plan

Whats in it for you?

• Exposure to multiple clients across a various of industry verticals (Retail; Manufacturing; Logistics; Telcos; Financial Services; Mining; Public Enterprise)
• Success driven culture that rewards great performance.
• Excellent training opportunities - We place a big focus on up skilling our employees to be the best they can be and will assist you obtaining your certifications within your relevant technology
• We believing in cross skilling and offer our consultants an opportunity to be exposed to multiple Stats, BI and Data technologies
• When joining the company, a clear Career Development Plan will be drawn up for you to help you reach the next level in your career