Energy Helper

Octopus Energy Group; Newcastle; On-site; GBP 26 000; Full time

Job summary

Join a forward-thinking company as an Energy Helper, where you'll engage with customers directly, providing transparent information about energy solutions. This role emphasizes customer experience and teamwork, making a positive impact in the community. With a commitment to honesty and integrity, you'll thrive in an empowering environment that values diversity and inclusivity. Enjoy a competitive salary with unlimited commission potential, and be part of a culture recognized as one of the best places to work. If you're passionate about making a difference and connecting with people, this opportunity is for you!

Qualifications

• Experience in face-to-face sales or customer service.
• Strong communication skills with a focus on listening.
• Ability to work independently while staying connected.

Responsibilities

• Speak with customers door-to-door, providing information.
• Deliver great customer experiences in every conversation.
• Work closely with your team, sharing insights.

Skills

Facilitation of forklift operations

Use of hand tools

Basic math

Construction experience

Mechanical knowledge

Heavy lifting

Power tools

Job description

Octopus Energy has an exciting opportunity for an Energy Helper to join our new direct field teams!

We're changing the landscape of traditional field sales and marketing and reinventing customer interactions. We're focused on making energy greener and better for everyone.

We put our customers first and are looking for amazing people to help us do that!

You'll be at the frontline of our brand and as such you're responsible for showcasing the best of Octopus Energy and all we have to offer the public!

This role will cover Carlisle, Sunderland, Durham, Darlington, and Teesside.

What you'll do :

1. Speak with customers door-to-door, providing helpful, transparent information about Octopus Energy
2. Deliver great customer experiences, ensuring every conversation is positive and informative
3. Work closely with your team, sharing insights and supporting each other

What you'll need :

• Experience in face-to-face sales or customer service (any industry!)
• A friendly, engaging approach and a passion for talking to people
• Strong communication skills with a focus on listening and understanding
• The ability to work independently while staying connected with your team
• A commitment to honesty and integrity in every interaction

Salary: £25,300 per year plus unlimited commission

Octopus Energy Group is a unique culture — an organization where people learn, decide, and build quicker. We empower our people with autonomy and offer a wide range of perks. We were voted the best company to work for in 2022 on Glassdoor, ranked among the 50 best places to work, and our Group CEO Greg has shared insights about our culture in a podcast. We are also in the top 10 companies for senior leadership.

If this sounds like you, we'd love to hear from you.

We want to ensure you have all the tools and environment to unleash your potential. If you need specific accommodations, let us know, and we'll do our best to customize your interview process for comfort and success.

Studies show some groups, like women, may be less likely to apply unless they meet 100% of the requirements. We encourage everyone interested to apply — you might be the candidate we hire. We value honesty, empathy, and diversity. As an equal opportunity employer, we do not discriminate based on protected attributes. Our goal is to provide equal opportunities, an inclusive work environment, and fairness for all.

Key Skills

Facilitation of forklift operations, use of hand tools, basic math, construction experience, packaging, mechanical knowledge, pipe threading, heavy lifting, sanitation, rear loader truck operation, power tools, manufacturing

Employment Type : Full-Time

Experience : [Specify years]

Vacancy : 1

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