Energy Aftersales Manager

Michael Page; Johannesburg; On-site; ZAR 800,000 - 1,100,000; Full time

Job summary

A recruitment agency is seeking an Aftermarket Sales Manager based in Johannesburg to drive growth in the heat exchanger market. This role requires extensive industry experience, strong customer relations, and business acumen. The successful candidate will lead teams and develop strategies to enhance service efficiency. The position offers a comprehensive benefits package and opportunities for professional growth.

Benefits

Comprehensive benefits package

Professional growth opportunities

Supportive company culture

Qualifications

• 5+ years of experience in the heat exchanger industry.
• Ability to manage a team across Southeast Africa.
• Strong digital presence in business development.

Responsibilities

• Drive excellence in after sales and service.
• Conduct market analysis and develop business strategies.
• Manage client relationships and grow the business network.

Skills

Industry experience in heat exchangers

Customer relations and negotiating skills

Business acumen

Systems/solutions engineering knowledge

Education

Engineering Degree (Chemical, Mechanical)

MBA (advantage)

Tools

Microsoft Excel

Microsoft Word

Presentation packages

Job description

Responsibilities

• In this role, you will be an active member of the Service Energy Division Management team and the Service Community for Middle East and Africa while as well you will represent the business South Africa in the Global Service Arena.
• You will contribute to growing After Sales businesses by helping our customers make their processes more energy efficient and sustainable.
• You will be responsible to - Drive "Excellence in Sales" and drive the business with a specific focus on after sales and service, by proactively leading and supporting sales within and / or across the Sales Company.
• Able to use data to drive market gap analysis and devise strategies to improve our market presence, including familiarity creating business cases and plans to drive investment.
• Extremely customer focused and drives a customer first attitude in the team and in the sales company
• Develop and increase the extensive network of business partners, securing a consolidated indirect sales team
• Develop a deep understanding of the industry (or market), including market drivers and competitive landscape within the scope.
• She / He is the owner of Marketing plan for the specific business and to set the pricing strategy.
• Introduce, develop and sell new solutions directly to the customers / market.
• Coordinate big turnaround opportunities and is the contact responsible with central Division / Business units.
• Be able to adapt new ways of thinking to drive connected and digital services portfolio
• Build up organization competencies in product / application.
• Is hands on and able to look at unexplored markets, plan and deliver results based on plans
• Can manage a strong team based across Southeast Africa

The Successful Applicant

A successful Aftermarket Sales Manager should have :

• Industry experience - Heat exchanger needs across industries
• Exposure to service landscape and understanding of customer expectations
• You bring Digital presence as the way you are doing and developing business
• A caring leader, that looks for developing jobs to take care of many families working in operations
• Business acumen - Business / marketing analysis, contracts, pricing, sales & marketing
• Financial acumen
• Profit &Loss, balance sheet and cash flow
• Customer relations and negotiating skills, you are the 1st contact person and friend for the Divisional Customers
• Systems / solutions engineering knowledge, technical and costing
• High proficiency in Heat Exchanger Core technology (good to have)

Good communication skills

• Proficiency in excel, word, presentation packages
• Engineering Degree
• Chemical, Mechanical and related. MBA will be an advantage.
• Strong networking in the involved segment, with customers

What's on Offer

• Comprehensive benefits package, including medical aid and pension.
• Opportunities for professional growth within the industrial / manufacturing sector.
• A supportive and collaborative company culture that values innovation and excellence.
• Permanent position with a focus on long-term career development.

If you're ready to take the next step in your career as an Aftermarket Sales Manager, we encourage you to apply today!