Employee Relations Officer - Support Office - Human Resources

The Building Company; George; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading construction firm in South Africa is seeking a labor relations manager to ensure compliance with labour laws and manage employee relations. You will act as the primary liaison between the company and trade unions, handle disputes, and develop HR policies. Ideal candidates should have strong knowledge of South African labor legislation and experience managing conflict. This role focuses on maintaining a constructive work environment and requires strong negotiation and communication skills.

Qualifications

• In-depth knowledge of South African labour laws and regulations.
• Experience in handling employee grievances and disputes.
• Proficiency in managing union relations and collective bargaining.

Responsibilities

• Ensure compliance with all relevant South African labour laws.
• Develop and implement employee relations strategies.
• Act as liaison between the organization and trade unions.

Skills

Labour law knowledge

Dispute resolution

Negotiation skills

Policy development

Job description

Labour Law Compliance

• Ensure organizational compliance with all relevant South African labour laws, including the Labour Relations Act (LRA), Basic Conditions of Employment Act (BCEA), Employment Equity Act (EEA), and other applicable legislation
• Stay updated on changes in labour legislation and case law, providing guidance to management on implementation and impact.
  
  

Employee Relations Management

• Develop and implement ER/IR strategies aligned with organizational goals.
• Manage disciplinary processes, grievances, and disputes in accordance with company policies and South African labour law.
• Conduct investigations into employee complaints and grievances, ensuring fair and unbiased outcomes.
  
  

Union Relations

• Act as the primary liaison between the organization and trade unions.
• Participate in collective bargaining processes and negotiate collective agreements.
• Manage and resolve labour disputes, including representing the company at CCMA (Commission for Conciliation, Mediation and Arbitration) proceedings when necessary.
  
  

Policy Development and Implementation

• Develop, review, and update HR policies and procedures to ensure compliance with labour laws and best practices.
• Provide training and guidance to line managers on ER/IR policies and procedures.
  
  

Conflict Resolution

• Mediate workplace conflicts and implement resolution strategies.
• Provide coaching to managers on effective conflict management techniques.
  
  

CCMA and Labour Court Representation

• Represent the company in CCMA conciliations, arbitrations, and Labour Court proceedings.
• Prepare comprehensive case files and liaise with legal counsel when necessary
  
  

Reporting and Analytics

• Maintain accurate ER/IR records and produce regular reports on key metrics.
• Analyse trends in employee relations issues and recommend preventive measures.