Employee Relations Advisor Midrand

talentCru; Midrand; Hybrid; ZAR 400,000 - 500,000; Full time

Job summary

talentCru is seeking a Specialist Employee Relations Advisor to deliver high-quality ER services from a hybrid Midrand base. You will handle end-to-end ER case management, policy queries, and stakeholder liaison, ensuring alignment with global standards for consistency and efficiency.

You will support staff and line management throughout ER processes, engage with the Employment Law division on complex cases, and manage ICB processes with insurers.

Qualifications

• 3-year Degree/Diploma in HR/ER related field – essential
• 3-5 years relevant experience
• Honours degree in HR/ER related field – desirable
• Knowledge of Labour Legislation, BCEA, ER practices, HR policies
• Proficiency in Microsoft Office
• Experience with SAP advantageous
• Business understanding

Responsibilities

• Be the first point of contact for ER process and policy queries
• Provide end-to-end case management for ER processes
• Support staff and line management throughout the ER process
• Liaise with Employment Law division on complex cases
• Manage Income Continuation Benefits (ICB) liaison between insurer and stakeholders
• Investigate and close HR-related Speak Up cases
• Build relationships with key stakeholders and clarify expectations
• Contribute to sub-project deliverables as needed
• Stay updated on HR trends, tools, and techniques
• Maintain and enhance ER reporting to stakeholders

Skills

Employee relations

Case management

Stakeholder management

HR policy knowledge

Business understanding

Education

3-year Degree/Diploma in HR/ER related field

Honours degree in HR/ER related field

Tools

Microsoft Office

SAP

Job description

Specialist Employee Relations Advisor

Our client is currently recruiting for a Specialist Employee Relations Advisor. This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. This is a 6-month contract. Location: Midrand, Johannesburg (Hybrid).

ROLE PURPOSE

To deliver a consistent and high-quality HR Services experience with regards to Employee Relations. To align to global standards in order to ensure consistency, efficiency, and effectiveness.

Responsibilities

1. Be the first point of contact for the business regarding all ER process and policy queries and/or issues.
2. Provide end-to-end case management service regarding all ER processes, including poor performance management, grievance management, and sick leave management.
3. Provide support and consultation to both staff and line management throughout the ER process.
4. Liaise with the Employment Law division on complex cases.
5. Facilitate the end-to-end case management of the Income Continuation Benefits (ICB) process, acting as a liaison between the Insurer and other stakeholders.
6. Facilitate, investigate, and appropriately close HR-related Speak Up cases.
7. Build and maintain relationships/clarify expectations with key stakeholders.
8. Be involved in sub-project deliverables on a needs-driven basis.
9. Keep abreast of the latest HR trends (best practices), tools, and techniques through networking and monitoring the micro and macro environment.
10. Maintain current reporting requirements to the relevant stakeholders and create and enhance ER-related reporting.

Minimum Requirements

1. 3-year Degree/Diploma in HR/ER related field – essential
2. 3-5 years relevant experience
3. Honours degree in HR/ER related field – desirable
4. Knowledge of Labour Legislation, BCEA, Employee Relation Practices, HR policies and procedures
5. Proficiency in Microsoft Office software packages
6. Experience with SAP (advantage), HR processes (advantage), and HR Theories and Models
7. Business Understanding