Employee Benefits Consultant

BDO South Africa; Gauteng; On-site; ZAR 300,000 - 600,000; Full time

Job summary

BDO South Africa is seeking an Employee Benefits Consultant to join their Johannesburg office. This role involves advising clients on scheme benefits, processing benefits installations, and ensuring compliance with industry standards and legislation. The ideal candidate will possess strong analytical skills and a thorough understanding of the employee benefits landscape.

Qualifications

• Experience in employee benefits and financial services is required.
• In-depth knowledge of industry legislation like Pension Funds Act is preferred.
• Strong analytical skills and client relationship management expertise are essential.

Responsibilities

• Advise clients on benefits and conduct full costing analysis.
• Prepare member communications and manage Board of Management meetings.
• Monitor investment performance and ensure compliance with regulations.

Skills

Client Advisory

Financial Analysis

Communication

Education

Degree in Finance or relevant field

Job description

At BDO, we believe in investing in our people to help them grow, both professionally and personally. The foundation of our business is strong relationships with colleagues, clients, and stakeholders, and we work hard every day to make this a reality. Our commitment is to create unlimited growth by providing our people with continuous opportunities and our clients with unparalleled support.

BDO’s global organization extends across 164 countries and territories, with 111,307 people working out of 1,803 offices. We are all working towards one goal: to provide our clients with exceptional service. Our firms across the organization cooperate closely and adhere to consistent operating principles and quality standards.

BDO South Africa has a vacancy for an Employee Benefits Consultant in our Johannesburg offices, reporting to the Director of Employee Benefits.

Main Duties and Responsibilities:

Key Performance Areas:

1. Annual Review of Scheme Benefits
   • Advise clients on appropriate benefits in line with market and clients' industry.
   • Obtain quotes from the marketplace and conduct full costing and benefit analysis.
   • Audit current benefits specific to the industry, including costs.
2. Processing of Scheme
   • Installations and amendments to benefits within required Service Level Agreements (SLAs).
   • Maintain Fund and Risk Rules.
   • Ensure that risk and retirement data align with rules.
   • Prepare member communication.
   • Submit documentation to insurers.
3. Board of Management Meetings
   • Take, type, and send minutes to clients.
   • Set annual dates for Board meetings with clients and participants.
   • Action all items from minutes.
   • Provide Board training as required.
   • Monitor and ensure risk benefits are structured correctly.
   • Communicate benefit changes to members.
4. Investments
   • Monitor investment performance against benchmarks and costs.
   • Ensure investment strategy is implemented as per Board instructions.
   • Process switch forms correctly.
5. Member Communication
   • Ensure accuracy of member booklets and benefit statements.
   • Draft presentations and newsletters.
6. Daily Client Maintenance / Service
   • Issue standard documents timely.
   • Prepare and manage reports and documents.
   • Follow up on queries and resolve client, member, and pensioner issues.
   • Provide advice on employee benefits, risk, governance, compliance, investments, legislation, and changes affecting benefit programs.
7. Best Practice
   • Maintain performance standards, including reconciliations, timekeeping, and attendance.
   • Ensure task accuracy and completeness within SLAs.
   • Engage professionally with clients verbally and in writing.
   • Perform ad-hoc tasks to meet client commitments.
   • Stay updated on industry innovations and technologies.
   • Contribute to team efficiency and spirit.
   • Develop knowledge of the employee benefits industry and investments.
   • Familiarize with relevant legislation (e.g., Pension Funds Act, Taxation, FAIS Act).