EMEA Tech Services Director — Remote Strategy & Ops

MyRemota; Johannesburg; Remote; ZAR 1,800,000 - 3,200,000; Full time

Job summary

MyRemota is seeking a Director of Technical Services to define and drive the technical services strategy across EMEA. This senior role oversees service delivery, customer satisfaction, and operational excellence while aligning with business goals in a fully remote setup.

The ideal candidate will manage global teams, shape service offerings, and collaborate with sales, engineering, and support to ensure scalable, high-quality outcomes. Remote location across EMEA is supported.

Qualifications

• Experience leading a Technical Services organization in a senior role.
• Proven ability to develop and execute strategy for services.
• Strong stakeholder management and cross-functional collaboration.

Skills

Database Management

Financial Management

Operations Management

SQL

System Design

Technical Support

DevOps

Data Management

Training

Tools

Oracle Project Management

Microsoft Windows

Job description

MyRemota is seeking a Director of Technical Services to define and drive the technical services strategy across EMEA. This senior role oversees service delivery, customer satisfaction, and operational excellence while aligning with business goals in a fully remote setup.

The ideal candidate will manage global teams, shape service offerings, and collaborate with sales, engineering, and support to ensure scalable, high-quality outcomes. Remote location across EMEA is supported.