Embroidery Operator

Jonsson Workwear; Durbanville; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading company in workwear is seeking an Embroidery Operator to ensure high-quality embroidery and customer satisfaction. The role requires attention to detail, effective time management, and the ability to build strong customer relationships. Candidates should have relevant experience and proficiency in MS Office, particularly Excel.

Qualifications

• Preferably 2 years' experience as an Embroidery operator or machinist.
• Fluent in spoken and written English.

Responsibilities

• Analyze project specifications and customer needs before starting embroidery.
• Deliver high-quality embroidery on time with attention to detail.
• Set up and run the Embroidery Machine efficiently.

Skills

Attention to Detail

Time Management

Customer Relationship Management

Education

Fluent in English

Tools

MS Office

Excel

Word

Outlook

Syspro

Job description

Our depot stores personify our vision and focus on providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.

The Embroidery Operator is responsible for accurately embroidering stock items, meeting customer requirements and ensuring that every customer is looked after brilliantly when in our depot.

The main responsibilities of the role include:

• Analyzing and understanding project specifications and customers' needs before starting each embroidery project.
• Deliver high-quality embroidery that meets delivery times, with exceptional attention to detail.
• Set up and run the Embroidery Machine efficiently and effectively with all the correct threads.
• Frame the garments accurately and according to the customisation sheet and customer requirements.
• Look after the embroidery machine and conduct basic maintenance to ensure the machine is in order and runs smoothly.
• Building and maintaining strong relationships with new and existing customers.
• Ensure all our products are always well stocked and merchandised to the highest standard.
• Assist customers by preparing quotations for current and future orders.
• Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
• Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
• Available to work on weekends when required.
  
  

The experience we're looking for:

• Preferably 2 years' experience as an Embroidery operator or machinist
• Fluent in spoken and written English
• Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro
  
  

The type of personality that will excel:

• Exceptional attention to detail
• A "go-to" person on whom people can rely.
• Great time-management skills, with an attitude of doing whatever it takes to get the job done.
  
  

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.