- Valid South African Passport (essential)
- Previous international travel experience advantageous
- Available for short- and long-term international assignments
- Physically fit and comfortable working at heights
- Strong electrical and electronic fault-finding and troubleshooting skills
- Excellent technical aptitude with a hand-on approach
REQUIREMENTS
- Matric or equivalent qualification
- Relevant Technical Qualification (N4N6)
- Trade Certificate / Red Seal Certificate
- Valid South African Passport (essential)
- Previous international travel experience advantageous
- Available for short- and long-term international assignments
- Physically fit and comfortable working at heights
- Strong electrical and electronic fault-finding and troubleshooting skills
- Excellent technical aptitude with a hand-on approach
DUTIES
- Install, calibrate, and maintain electrical and electronic equipment
- Diagnose and repair technical faults on-site
- Perform preventative maintenance and system inspections
- Test, calibrate and verify equipment performance
- Read and interpret technical drawings, wiring diagrams and schematics
- Complete technical reports and service documentation
- Provide technical support during international installations and service projects
- Ensure compliance with safety standards and company procedures
- Represent the company professionally while working on local and international client sites
Salary: R negotiable dependent on experience
Our client is seeking a skilled Electronic Systems Technician for a fully remote position, supporting their clientele with complex electronic system installations and troubleshooting. You will remotely guide users through the setup, configuration, and maintenance of advanced electronic equipment and systems, ensuring optimal functionality and user satisfaction. This role requires a deep understanding of electronic components, diagnostic procedures, and clear communication techniques to effectively assist clients from a distance. It's an excellent opportunity to apply your technical expertise in a flexible, home-based setting, contributing significantly to client operational success.
Key Responsibilities
- Provide remote technical assistance for the installation and configuration of various electronic systems.
- Troubleshoot and diagnose hardware and software issues related to electronic devices and integrated systems.
- Guide clients through step-by-step procedures using clear, concise instructions via phone and video calls.
- Interpret technical manuals, schematics, and diagnostic guides for effective problem-solving.
- Document all support interactions, resolutions, and customer feedback meticulously in the CRM.
- Stay up-to-date with the latest advancements in electronic systems and remote support technologies.
Requirements
- Proven experience as an Electronic Systems Technician or in a related technical support role.
- Strong knowledge of electronic components, circuits, and system integration.
- Proficiency in using remote diagnostic tools and software.
- Excellent communication, interpersonal, and problem-solving skills are essential.
- Ability to work independently, manage time effectively, and maintain productivity in a remote environment.
- Experience reading and understanding electronic schematics and technical documentation.
Benefits
- Competitive annual salary and potential for bonuses.
- Fully remote work arrangement with significant flexibility.
- Comprehensive health, dental, and vision insurance plans.
- Allowance for home office equipment and internet expenses.Opportunities for professional development and specialized training.