Store Manager (45hr) - The Fix - Uitenhage - Eastern Cape at The Foschini Group

The Foschini Group; Kariega; On-site; ZAR 20 000 - 40 000; Full time

Job summary

An established industry player is seeking a dynamic leader to enhance store performance and customer satisfaction. This role involves supporting the management team, driving operational excellence, and fostering a motivating environment for team members. With a focus on strategic sales planning and customer-centric solutions, you will play a pivotal role in creating remarkable omnichannel experiences. Join a purpose-led business committed to growth and innovation, where your contributions will make a significant impact in the fast fashion retail sector.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.
• Outstanding leadership and communication skills are essential.

Responsibilities

• Support store management in providing leadership to the team.
• Drive performance through store KPIs and ensure operational excellence.

Skills

Retail Experience

Leadership Skills

Customer Service

Strategic Sales Planning

Communication Skills

Organizational Skills

Flexibility

Education

Matric Certificate

Job description

Package & Remuneration

JOB DESCRIPTION

Responsibilities:

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensure the team executes operational excellence through a customer-centric mindset.
• Generate high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and complete priorities.
• Provide input and manage merchandise and visual principles.
• Drive performance through the store KPIs (e.g., turnover, rewards, new accounts, visuals, etc.).

Qualifications:

• A Matric certificate.

Skills:

• Minimum 3 years retail experience with at least 1 year in store leadership.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal, and communication skills.
• Ability to work a flexible schedule to meet business needs.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling customer demands.
• Strategic Sales Planning

Behaviours for success:

• Taking on new opportunities and challenges with urgency, high energy, and enthusiasm.
• Building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making timely decisions that advance the organization.
• Adopting innovations in digital and technological applications.
• Creating a motivating environment for team members.
• Using feedback and reflection to understand personal strengths and weaknesses.
• Good communication and organizational skills.
• Strong planning skills and ability to multi-task in a fast-paced environment.
• Ability to work independently and take initiative.
• High attention to detail.

Preference will be given to candidates from designated groups as per the Employment Equity Act.

ABOUT US

Our people are our greatest asset. TFG is a diversified retail portfolio of 34 brands that inspire customers to live their best lives. Our vision is to create remarkable omnichannel experiences. TFG is more than a workplace — it's a launchpad for growth. Join us and explore opportunities across our brands. We are a purpose-led business committed to making an industry-wide impact.

ABOUT THE TEAM

Fast fashion at incredible value, The FIX is the destination for see-now, buy-now, wear-now fashion, aligned with international trends for fashion-forward customers.