CAX VDI Engineer - 2597

Jordan HR; Midrand; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading company is seeking a skilled IT Operations Specialist with extensive experience in VDI environments and strong knowledge of various technologies. The role involves designing VDI solutions, managing deployments, and ensuring optimal performance and stability. Candidates should have a degree in Information Systems and relevant certifications, along with at least four years of experience in IT operations and storage. This position offers an opportunity to work with cutting-edge technologies and contribute to innovative solutions.

Qualifications

• Minimum of 4 years of IT operations experience including ITIL.
• Minimum of 4 years of storage experience.
• Minimum of 4 years of Scrum work experience.

Responsibilities

• Understand complex application architecture and dependencies.
• Design VDI solutions supporting business requirements.
• Develop Ansible playbooks for VDI deployment.

Skills

Knowledge of Confluence

Knowledge of Jira

Knowledge of Bitbucket

Knowledge of GitHub

Knowledge of Unix

Knowledge of Linux

Knowledge of Windows

Knowledge of Agile Working Model

Knowledge of Virtualisation technologies

Professional communication skills

Education

Degree in Information Systems

ITIL certification

Scrum certification

Tools

Ansible

VMWare Horizon

Azure

AWS

ServiceNow

Job description

Contract Term : 1 August 2024 - 31 December 2026

POSITION INFO :

ESSENTIAL SKILLS REQUIREMENTS :

• Knowledge of Confluence, Jira, and Bitbucket / GitHub
• Knowledge of storage technologies and state-of-the-art solutions
• Knowledge of Unix, Linux (RHEL, Ubuntu), and Windows
• Knowledge of mounting technologies Autofs and DFS
• Knowledge of protocols NFS and CIFS
• Knowledge of the Agile Working Model framework
• Knowledge of Virtualisation technologies such as VMWare Horizon / ESXi / Cloud Foundation
• Additional responsibilities as assigned in the Agile Working Model (AWM) Charter

ADVANTAGEOUS SKILLS REQUIREMENTS :

• Experience migrating complex VDI environments (e.g., platform switch)
• Knowledge of Linux Redhat / Ubuntu operating systems in virtualisation environments
• Knowledge of storage technologies EMC2 and NetApp
• Knowledge of Systems Management tools such as scVENUS and Ansible
• Experience with Ansible Tower, playbook design, and deployment
• Knowledge of Public Cloud platforms like Azure and AWS
• Knowledge of Private Cloud solutions
• Knowledge of Directory Access Manager (DIVA)
• Knowledge of Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR)
• Basic understanding of Active Directory / LDAP
• Professional communication and documentation skills
• Basic knowledge of ITIL and ITSM processes such as Problem, Incident, and Change management
• Basic knowledge of ITSM Suite
• Basic understanding of Scrum methodology
• Deep knowledge of operation and maintenance of web applications (programming)
• Deep knowledge of programming languages such as Bash and Perl

QUALIFICATIONS / EXPERIENCE :

• Degree in Information Systems or equivalent experience
• ITIL certification (advantageous)
• Scrum certification (advantageous)
• Certifications related to data management operating systems
• Programming certifications
• Web application programming certifications
• Minimum of 4 years of IT operations experience including ITIL
• Minimum of 4 years of storage experience
• Minimum of 4 years of Scrum work experience
• Minimum of 4 years of VDI and operating systems experience

RESPONSIBILITIES :

• Understand complex application architecture, dependencies, and their impact on VDI environments
• Design VDI solutions supporting business requirements based on BMW guidelines
• Develop Ansible playbooks to meet business needs for VDI deployment, and cloud environments
• Responsible for VDI deployment
• Follow BMW's CA Data Management approach, "Follow the Data" in VDI deployment
• Drive automation topics related to VDI deployment, resource management, and asset management
• Define specific engineering roles for VDIs to match application needs and support onboarding processes
• Assess global engineering resource demands and design optimal VDI solutions
• Advance BMW's CA VDI cloud strategy towards modern architecture
• Monitor and manage VDI platforms focusing on stability, performance, and cost efficiency
• Define self-service requests in ServiceNow for VDI demands (e.g., resizing, additional VDI, platform switch)
• Report on and forecast overall CA VDI demands based on user requirements and platforms
• Consult on cloud migration requests with a focus on VDIs
• Manage Problem, Incident, and Change processes within ITSM
• Be willing to work on weekends for scheduled changes
• Maintain scripts (e.g., deletion scripts)
• Keep documentation current across all relevant systems (e.g., CMDB, Application Instance Wizard, Connect IT, resolveIT)