Sales Assistant - Crocs - Cape Town

Ares Holdings; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading company in Cape Town is seeking a Sales Assistant for Crocs. The role involves providing exceptional customer service, managing inventory, and ensuring daily operational efficiency. Ideal candidates should have a Grade 12 education and customer service experience. Join a dynamic team and foster brand loyalty while meeting sales targets.

Qualifications

• At least 6 months of customer service experience.
• Knowledge of Birkenstock products is advantageous.

Responsibilities

• Acknowledge every customer within 30 seconds.
• Replenish stock daily and minimize shrinkage.
• Maintain store cleanliness and organization.

Skills

Customer Service

Sales

Flexibility

Education

Grade 12 or equivalent

Job description

Job Title: Sales Assistant - Crocs - Cape Town

Job Location: Western Cape, Cape Town

Deadline: June 02, 2025

Responsibilities

1. Customer Service & Sales
   • Acknowledge every customer within 30 seconds.
   • Deliver excellent customer service following Birkenstock procedures.
   • Identify customer needs and demonstrate product benefits.
   • Close sales and promote add-on sales.
   • Encourage customer return and foster brand loyalty.
   • Monitor daily sales against targets regularly.
2. Inventory
   • Replenish stock daily.
   • Minimize shrinkage through proper zoning and policy adherence.
   • Accurately record stock in POS system.
   • Handle deliveries, including checking, tagging, and pricing.
   • Process customer orders efficiently.
3. Daily Operations
   • Maintain store cleanliness and organization daily.
   • Assist with opening and closing procedures.
4. Training
   • Take responsibility for your training.
   • Learn from assigned buddy.
   • Attend quarterly training and assessments.
   • Receive monthly feedback from management.
   • Meet monthly with store manager to review progress.
   • Participate in training to qualify for promotions.
5. Merchandising
   • Maintain stock presentation standards.
   • Replenish sizes regularly.
   • Assist with window and mannequin updates biweekly.
   • Store POS materials properly to prevent damage.

Minimum Requirements

• Grade 12 or equivalent.
• At least 6 months of customer service experience.
• Knowledge of Birkenstock products is advantageous.
• Ability to work flexible shifts.
• Experience in sales, retail, or business development is preferred.