Sales Visual Merchandiser - Poetry - Pavilion Mall

Cape Union Mart Group; Durban; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading retail company in Durban seeks a passionate individual for a customer-focused role. You will be responsible for exceeding sales targets, implementing visual merchandising strategies, and ensuring exceptional customer experiences. The ideal candidate will have retail experience and a commitment to delivering high-quality service. Join us to enhance our brand presence and contribute to a dynamic team.

Qualifications

• 12 months retail experience required.
• 1-year visual merchandising in-store experience advantageous.

Responsibilities

• Exceed customer expectations and drive sales.
• Implement visual merchandising and window campaigns.
• Maintain housekeeping and stock loss controls.

Skills

Customer Service

Communication

Time Management

Creativity

Sales

Education

Matric or Equivalent

Tools

Microsoft Computer Proficiency

Job description

Key Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Ensure individual targets are met consistently.
• Ability to maximize and drive sales by identifying opportunities to increase turnover.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Adhere to stock loss controls in store.
• Attend to all customer stock queries and ensure that they dealt with and resolved.
• Maintain housekeeping
• Office Visual Merchandising communication to optimize sales.
• Implement window campaigns align with the company's brand standards and marketing objectives.
• Implement seasonal and promotional displays timeously.
• Ensure all visual merchandising elements, including window displays, in-store displays, and signage, are current, clean, and well-maintained.
• Execute Visual Merchandising instructions from the Head Office team to ensure that the brand strategy is maintained.
  
  

Behavioural Requirements

• A passion for retail and a commitment to delivering exceptional customer experiences
• Well-spoken with effective communication skills.
• Ability to work independently and use initiative.
• Resilient and tenacious in a fast-paced and ever-changing environment.
• Ability to prioritize, manage your time, maintain high levels of drive & initiative while under pressure.
• Ability to build and maintain relationships with all levels of the organization.
• Methodical, detail-orientated, and accurate.
• Strong creative thinker with the ability to translate ideas into functioning displays.
• Trustworthy and honest.
• Time management.
• Solution driven.
  
  

Minimum Requirement

Essential

• Matric or Equivalent.
• 12 months retail experience.
  
  

Advantageous:

• 1-year visual merchandising in-store experience.
• Microsoft Computer Proficiency.
• Knowledge of current fashion trends/outdoor lifestyle (depending on the brand applying for).
  
  

Special conditions of employment:

• ClearCredit andCriminal record.
• Willing and able to work retail hours.
• Willing and able to assist with new store openings in the area.
• South African citizen