IT Technician

JAM Clothing SA; Durban; On-site; ZAR 250 000 - 400 000; Full time

Job summary

JAM Clothing SA is seeking an experienced IT Technician in Durban to provide hardware and software maintenance, training, and consultation. The ideal candidate will have strong troubleshooting skills, relevant certifications, and a passion for technology. Join a dynamic team that values innovation and excellence.

Qualifications

• 5-7 years of IT technical experience.
• Valid driver's license.
• Willingness to travel and stay overnight across South Africa.

Responsibilities

• Provide front-line support for technical issues involving computer systems, software applications, networks, and hardware.
• Diagnose and resolve technical issues on-site and remotely.
• Conduct regular audits of IT equipment to ensure assets are well-documented.

Skills

Technical Support

Troubleshooting

Hardware Skills

End-user Application Knowledge

Education

Matric/Grade 12 qualification

CompTIA A+ certification

Network+ certification

Tools

Dolfin POS

Job description

About The Job: IT Technician

Pump up the JAM, Pump up your CAREER

JAM is no ordinary Company. The words, conventional and average are not part of our vocabulary.

It takes a front-footed, passionate person to succeed at JAM. We love people who think outside the box and can bring out the best in others while maintaining world-class standards.

If you want to work hard and make your life count, then JAM is the place to be.

If the above sounds like YOU and you meet the minimum requirements below, consider applying for the IT Technician position in Durban.

We are seeking an experienced IT Technician to provide hardware and software maintenance, training, consultation, and recommendations for future planning and development of resources.

Responsibilities

1. Provide front-line support for technical issues involving computer systems, software applications, networks, and hardware.
2. Diagnose and resolve technical issues on-site and remotely, ensuring high user satisfaction.
3. Troubleshoot hardware, software, and network operating systems.
4. Maintain an accurate inventory of technology hardware, software, and resources.
5. Conduct regular audits of IT equipment to ensure assets are well-documented, updated, and operational.
6. Assist in maintaining compliance with data security and protection policies.
7. Perform system checks, updates, backups, and patches regularly for optimal performance and security.
8. Apply fault-finding and problem-solving skills to address technical challenges efficiently.
9. Liaise with IT vendors, including hardware and software suppliers, to resolve issues.
10. Assist with onboarding new employees by setting up accounts, workstations, and system access.

Requirements

1. Matric/Grade 12 qualification.
2. CompTIA A+ certification.
3. Network+ certification.
4. 5-7 years of IT technical experience.
5. Valid driver's license.
6. Experience with Dolfin POS.
7. Strong hardware skills and end-user application knowledge.
8. Willingness to travel and stay overnight across South Africa.
9. Availability to work outside of regular office hours.