Administration Assistant

Amana Living; Cape Town; On-site; ZAR 200,000 - 300,000; Part time

Job summary

Amana Living is seeking an Administration Assistant to support the Village Manager at Collier Park Village. This role involves welcoming residents, managing inquiries, and providing administrative support in a dynamic retirement living environment. Ideal candidates will have strong customer service skills and experience in office administration.

Benefits

Competitive rates

Salary packaging benefits up to $18,550

Ongoing training and development

Health and wellbeing programs

Access to Employee Assistance Program

Qualifications

• Experience in office administration and customer service.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Experience in aged care or retirement living sector.

Responsibilities

• Welcoming residents and managing telephone inquiries.
• Coordinating visitor sign-in processes and maintaining documentation.
• Assisting with scheduling maintenance requests and events.

Skills

Customer Service

Organisational Skills

Communication Skills

Problem-solving

Tools

Microsoft Office Suite

Job description

Are you an organised and customer-focused professional looking for a rewarding role in the retirement living sector? Collier Park Village is seeking an Administration Assistant to be the friendly face and first point of contact for our residents, visitors, and stakeholders. If you thrive in a dynamic environment and enjoy providing outstanding service, we want to hear from you!

About The Role

As an Administration Assistant, you will play a crucial role in supporting the Village Manager and the smooth day-to-day operations of the village. Your key responsibilities will include:

• Welcoming residents, visitors, and contractors in a professional and friendly manner.
• Managing telephone inquiries, messages, and ensuring seamless communication.
• Coordinating visitor sign-in processes while upholding security protocols.
• Providing administrative support, maintaining accurate documentation, and assisting with scheduling maintenance requests and events.
• Preparing and distributing reports, newsletters, and notices for residents.
• Supporting the onboarding of new residents and enhancing their experience.
• Ordering and maintaining office supplies, coordinating mail distribution, and assisting with general office management.
• Taking payments and managing invoices relating to residents daily operating fees
  
  

This role will be 08.30am - 1.30pm Monday to Friday based at Collier Park Village

What We’re Looking For

To be successful in this role, you will need:

• Demonstrated experience in office administration and customer service.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and Teams).
• Experience in the aged care, health care, or retirement living sector.
• Strong verbal, written, and interpersonal communication skills.
• Exceptional organisational and time management abilities.
• Problem-solving skills with a proactive approach.
• Ability to work independently and collaboratively within a team.
  
  

Essential Requirements

• Current National Police Clearance Certificate (no older than six months).
• Proof of influenza and COVID-19 vaccinations as per Amana Living policies.
• Successful completion of pre-medical form and reference checks.
  
  

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.

Our Benefits

• Competitive rates
• Salary packaging benefits up to $18,550
• School holidays childcare assistance
• Continued superannuation contribution for employees who are on paid parental leave
• Health and wellbeing programs and more!
• Ongoing training and development to keep your skills growing
• Access to our Employee Assistance Program
  
  

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!