Admin Sales Assistant (Retail)

Vine Recruitment; Paarl; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in Paarl is looking for an Admin Sales Assistant. The ideal candidate should be reliable, organised, and dynamic, with strong administrative and customer service skills. This role involves managing various tasks efficiently while supporting both administration and sales teams. Responsibilities include document management, customer interaction, and stock control. If you are a proactive individual with a keen eye for detail, this position could be perfect for you.

Qualifications

• Strong organisational and administrative skills.
• Experience in sales and customer service.

Responsibilities

• Manage emails, arrange payments, and process debit notes.
• Provide excellent customer service and handle cash transactions.
• Assist with stock control and physical stocktakes.

Skills

Organisational Skills

Customer Service

Communication

Problem Solving

Tools

MS Excel

Job description

Admin Sales Assistant (Retail) required in Paarl.

Our client based in Paarl is seeking a reliable, organised, and dynamic Administrative and Sales Assistant to join their retail team.

This role requires someone with strong administrative skills, excellent customer service, and the ability to manage a wide variety of tasks efficiently. You will work closely with management and provide support in both administration and sales.

Minimum Requirements:

• Strong organisational and administrative skills.
• Experience in sales and customer service.
• Good communication skills (written and verbal).
• Basic computer literacy (MS Excel, email, etc.).
• Problem-solving ability and attention to detail.
• Ability to work independently and in a team.
• Reliable and professional.

Duties and Responsibilities:

Administration:

• File documents for suppliers, stock, and general admin (support provided if needed).
• Follow up on outstanding credit notes with suppliers via email or phone (support provided if needed).
• Check and manage emails daily.
• Arrange payments and courier/postal services as required (support provided if needed).
• Process debit notes and send to suppliers for credit notes.
• Weekly review of stock invoices – record on Excel, compare with month-end statements, and confirm credit notes have been processed.
• Send a complete Excel spreadsheet to the responsible manager by month-end.
• Bind monthly cash-ups and store them securely.
• Prepare a monthly work schedule and timesheet for all staff and send for approval.

Stock Control:

• Assist with physical stocktakes.
• Investigate stock discrepancies when necessary.
• Generate daily reports and verify sales and other entries.

Sales and Customer Service:

• Provide excellent customer service in-store.
• Develop good knowledge of all brands we sell.
• Handle incoming calls and customer queries professionally.
• Help maintain the cleanliness and organisation of the store.
• Assist with visual merchandising if needed.
• Handle cash/card transactions and complete daily cash-ups.
• Send proof of payments to management group and responsible parties before stock dispatch.
• Contact service providers like Platinum when necessary.