Stewarding Supervisor

Crew Life at Sea
Cape Town
ZAR 200 000 - 300 000
Job description

Responsibilities:

  1. Supervise and train a team of stewards to ensure they are providing the highest level of service and maintaining cleanliness standards.
  2. Monitor and maintain inventory of cleaning supplies and equipment.
  3. Conduct regular inspections to ensure all areas of the ship are clean and well-maintained.
  4. Coordinate with other departments to ensure timely and efficient delivery of supplies and equipment.
  5. Develop and implement cleaning schedules and procedures to ensure all areas of the ship are cleaned regularly and thoroughly.
  6. Handle and resolve any guest complaints or issues related to cleanliness.
  7. Conduct performance evaluations and provide feedback to stewards.
  8. Ensure compliance with all health and safety regulations and standards.
  9. Assist in budget planning and cost control measures for the stewarding department.
  10. Train new hires and provide ongoing training and development for current stewards.
  11. Perform any other duties as assigned by the Stewarding Manager.

Requirements:

  1. Minimum of 2 years experience in a supervisory role, preferably in a hospitality or cruise industry setting.
  2. Strong leadership and communication skills.
  3. Excellent organizational and time-management abilities.
  4. Knowledge of cleaning procedures and equipment.
  5. Ability to work well under pressure and in a fast-paced environment.
  6. Flexibility to work long hours and weekends as needed.
  7. Fluent in English, both written and verbal.
  8. Must be able to pass a background check and obtain necessary certifications.
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