Operational DC Manager

MBA-Exchange.com; Cape Town; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading South African online retailer seeks an Operational DC Manager for their Distribution Centre in Cape Town. This role involves managing operations, ensuring compliance with safety standards, and optimizing processes to enhance efficiency. The ideal candidate will have a strong background in logistics management and team leadership, along with a passion for delivering exceptional customer experiences.

Qualifications

• 5-8 years of experience in logistics/distribution.
• Knowledge of Health and Safety legislation.
• Experience in managing teams.

Responsibilities

• Manage operations of the Distribution Centre according to customer requirements.
• Develop and execute operational plans to meet business strategy.
• Ensure compliance with safety and quality regulations.

Skills

Logistics Management

Team Management

Analytical Skills

Process Optimization

Customer-Centric Approach

Education

Diploma or Bachelor’s degree in Logistics/Supply Chain Management

Tools

Relevant Computer Packages

Job description

takealot.com, a leading South African online retailer, is looking for a highly talented Operational DC Managerto join ourDistribution CentreinCape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to: DC General Manager

Purpose of this position:

To manage the operations of the Distribution Centre on time, accordingto customer requirements, and within safety and quality regulations.

Your responsibilities will include:

• Develop and execute functional operational plans thatsupport business strategy and enable the distributioncenter to meet budgets, goals, targets, and due dates
• Implement and maintain all required systems,processes, and procedures within the distribution center
• Develop standard operating procedures for all areas andmonitor and enforce compliance
• Maximise the efficiency and productivity levels of theoperation, ensure compliance with agreed standards,continuously seek to optimize processes, and find valueopportunities for the division
• Manage and report on Service Level Agreements(including overseeing management information reports ifrelevant)
• Perform financial planning, budgeting, forecasting,reporting, and analysis of data for the distribution center
• Build effective, value-adding, transparent relationshipswith all stakeholders (customers, suppliers, andemployees) through regular communication, reporting,and personal interaction
• Evaluate technology and capital requirements asdetermined by the tactical plan of the division
• Oversee the day-to-day activities of teams within thedistribution center, scheduling employees whererequired, and ensuring optimal productivity
• Produce operational reports for management asrequired
• Ensure all employees are suitably qualified and trainedfor their positions
• Ensure that distribution services meet quality standardsand customer requirements and that customersatisfaction levels meet agreed targets
• Ensure that all outbound items leave the distributioncenter within agreed time frames and that all inbounditems are packed away correctly and within agreed timeframes
• Ensure that all tender-order lead times are adhered to
• Ensure that deliveries are on time as per agreed targets,improving processes where needed, and liaising withservice providers to optimize processes
• Manage and report on the operational budget, managingcosts to ensure that costs are in line with budget (egpackaging costs, transport costs)
• Ensure that stock discrepancies are minimized by overseeing and putting in place effective Stock Controlprocesses
• Effective management of projects within the distributioncenter by meeting requirements of projects andadhering to deadlines
• Identify potential risks that might affect the successfuloperation of the distribution centre, and put strategiesand processes in place to mitigate these risks
• Continuously assess processes and systems, and lookfor innovative ways to improve or introduce newprocesses, systems, and methods that will assist thedistribution center in operating more effectively
• Stay abreast of, evaluate, and implement appropriatemodern world-class thinking in terms of distribution toensure efficient, effective, and world-class operations

Qualifications:

• Diploma or Bachelor’s degree qualification in logistics/supply
• chain management
• 5-8 years of experience in logistics/distribution.
• Experience in managing teams
• Knowledge of relevant legislation, including Health and Safety
• legislation, and labor legislation.
• Knowledge of distribution processes/operations
• Proficient in relevant computer packages and applications

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ anExtra Ordinary Mindwho:

• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• ispassionate about the potential of e-commerceand delivering aworld-class customer experience
• isentrepreneurial,thrives under changeand accepts it is a constant and alwayslooks for solutionsto do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an ownerof the business.
• isSMART, has INTEGRITYandis HARDWORKING

If you meet the above you are anExtraordinary Mindso come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.