Relationship Manager: EUM

TWK Agri; Cape Town; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading company in the agricultural sector is looking for a Relationship Manager in Cape Town. The role involves building strong client relationships, addressing inquiries, and identifying new business opportunities. Candidates should have a relevant diploma or degree and proven experience in relationship management or sales.

Qualifications

• 3-5 years experience in relationship management, client services, business development, or sales.
• Experience in short term Insurance and/or funeral administration is advantageous.
• Strong knowledge of sales processes, marketing strategies, and business development.

Responsibilities

• Build and maintain strong client relationships by understanding their needs.
• Act as the primary point of contact for client inquiries and issue resolution.
• Proactively identify new business or upselling opportunities.

Skills

Communication

Problem-solving

Analytical abilities

Customer service orientation

Negotiation

Education

Diploma or degree in Business Administration, Marketing, Finance

Job description

EUM, part of the TWK group, has the following vacancy available: Relationship Manager at Cape Town, Western Cape.

Responsibilities And Duties

• Build and maintain strong client relationships by understanding their needs and delivering personalised service
• Act as the primary point of contact, addressing client inquiries and resolving issues efficiently
• Proactively identify new business or upselling opportunities based on client trends and feedback
• Collaborate with internal teams (sales, marketing, etc.) to align on goals and drive success
• Monitor client data, analyse trends, and provide detailed reports and feedback
• Ensure compliance with internal policies and industry regulations
• Represent the company at industry events, networking to grow relationships and market knowledge
  
  

Qualifications And Skills

• A relevant diploma or degree in Business Administration, Marketing, Finance, or a related field
• Proven experience (3–5 years) in relationship management, client services, business development, or sales
• Experience in short term Insurance and/or funeral administration (advantageous)
• Excellent communication (verbal and written) and interpersonal skills
• Strong problem-solving and analytical abilities
• Proven customer service orientation and client-focused mindset
• Sound knowledge of sales processes, marketing strategies, and business development
• Confidence in negotiation and managing client expectations
• The company can expire job adverts at any time at their own discretion.