Restaurant General Manager

Phoenix Recruitment; Gauteng; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading restaurant in Gauteng seeks a Restaurant Manager to oversee daily operations, manage staff, and ensure customer satisfaction. The ideal candidate will have 5-8 years of experience in a high-end environment, strong leadership skills, and a solid understanding of financial management. This role requires a proactive approach to problem-solving and the ability to inspire a team to achieve excellence in service.

Qualifications

• At least 5-8 years experience managing a busy high-end restaurant.
• Strong knowledge of front and back of house operations.
• Ability to handle customer interactions and resolve issues professionally.

Responsibilities

• Overseeing all aspects of the restaurant's daily operations.
• Managing budgets, forecasting revenue, controlling costs.
• Developing and implementing marketing strategies to attract customers.

Skills

Leadership

Communication

Problem Solving

Education

Grade 12

Formal qualification

Job description

Duties : Staff Management : Hiring, training, scheduling, and evaluating staff.Operational Management : Overseeing all aspects of the restaurant's daily operations, from front of house service to kitchen production.Financial Management : Managing budgets, forecasting revenue, controlling costs, and ensuring profitability.Customer Satisfaction : Ensuring high-quality service, addressing customer complaints, and fostering a positive dining experiencepliance : Ensuring adherence to health, safety, and licensing regulations.Marketing and Promotion : Developing and implementing marketing strategies to attract customers and increase sales.Inventory Management : Managing inventory levels, ordering supplies, and negotiating with vendors.Menu Development : Working with the kitchen staff to develop and update menus.Performance Improvement : Identifying areas for improvement and implementing strategies to enhance overall restaurant performance.Team Leadership : Inspiring and motivating staff to achieve restaurant goals.Problem Solving : Addressing issues as they arise, ensuring smooth operations, and maintaining a positive work environment.

Requirements : Grade 12A formal qualificationAt least 5-8 years experience managing a busy HIGH-END RestaurantStrong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safetyStrong understanding of cost and labour systems that lead to restaurant profitabilityStrong communication and leadership skillsComfort working with budgets, payroll, revenue, and forecastingStrong leadership and communication skillsThe ability to handle customer interactions and resolve issues professionally.The ability to manage multiple tasks and prioritize effectively.The ability to identify and resolve issues quickly and effectively.