Reception Administrator

Medi Clinic; Gauteng; On-site; ZAR 180 000 - 240 000; Full time

Job summary

Mediclinic Sandton seeks a dedicated professional to assist patients with admissions and discharges. The role focuses on preventing operational risks and exceeding client expectations. Ideal candidates will have strong patient administration skills and a Grade 12 education.

Qualifications

• Essential: Grade 12 or equivalent required.
• Desired: Reception administration experience in a private healthcare facility.

Responsibilities

• Ensure admissions are processed as per procedure.
• Identify and prevent financial risks.
• Ensure an effective discharge process.

Skills

Debt collection

Patient administration

Anatomy

ICD and CPT codes

Education

Grade 12 or equivalent

Job description

Mediclinic Sandton | Bryanston, Johannesburg | South Africa

Closing date: 10/05

Number of positions: 1

Recruiter name: Nomsa Rachel Somzila

Reference number:

Workplace Type: On-site

Employment Type: Permanent

Please note: If you are an internal employee on a fixed-term contract, please apply using an external candidate profile and not your employee profile.

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organization and exceeding client expectations.

KEY RESPONSIBILITY AREAS

1. Ensure admissions (including pre-admissions/bookings) are captured and processed as per procedure.
2. Identify and prevent financial risks by adhering to policies and procedures.
3. Ensure an effective discharge process as per the Patient Administration Manual.

REQUIRED EDUCATION

• Essential: Grade 12 or equivalent.
• Desired: None.

REQUIRED EXPERIENCE

• Essential minimum: None.
• Desired: Reception administration experience; experience in a private healthcare facility.

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debt collection and enquiry application (check outstanding amounts if a patient is flagged as blacklisted).
• Admission, bed functions, preparation for next day and discharge processes.
• Anatomy (including terminology).
• Hospital switchboard systems.
• Patient administration policies and procedures (e.g., patient admin programmes on the AS system).
• ICD and CPT codes.
• Medical Aid Schemes and the private healthcare environment.
• Workmen's Compensation Act (WCA) processes, procedures, and policies.
• Identifying possible financial risks (e.g., outstanding payments).

All applicants will be considered, with preference given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, including internal applicants/employees who meet the minimum requirements.

About the company: Mediclinic International plc, founded in [year], is an international private hospital group with operations in South Africa, Namibia, Switzerland, and the United Arab Emirates.