Key Account Director - Agency & Entertainment

Bob W; East London; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A fast-growing tech-enabled hospitality company seeks a Key Account Director to manage and grow agency partnerships across Europe. The ideal candidate will leverage their sales skills and strategic mindset to drive revenue and enhance brand loyalty. This role offers a competitive salary, bonuses, and numerous perks, including unlimited holidays and employee stock options.

Benefits

Competitive base salary plus quarterly bonus

Employee stock option plan

Unlimited holidays

Free nights and discounts at Bob W locations

Voluntary Health Insurance

Oliva mental well-being platform access

Discounted rates for gyms

Enhanced parental leave policies

Mobile phone call compensation

Development and growth opportunities

Qualifications

• Minimum 5 years in Hospitality Sales or Business Development.
• At least 2 years managing high-value agency partnerships.
• Fluent in English; additional European languages are a plus.

Responsibilities

• Manage and grow a portfolio of agency clients.
• Identify and secure new agency accounts.
• Attend trade shows and deliver presentations.

Skills

Communication

Problem Solving

Sales

Client Relationship Management

Tools

CRM Systems

Agency 360

LI Sales Navigator

Job description

About Bob W

Bob W is a fast-growing tech-enabled hospitality company providing an authentic 5-star experience to every single guest at scale while leading the world’s transition to sustainable hospitality.

Bob’s apartments cater to the 21st-century traveller who wants it all: the consistent quality of a hotel and the authentic flair of a short-stay rental.We combine the best of both worlds in our carbon-neutral apartments in the coolest neighbourhoods across Europe. As we expand, fuelled by venture capital and investment from top-tier real estate equity firms, we are building the technology to give every guest a local five-star experience at scale.

The Role

We’re looking for a dynamicKey Account Director - Agency & Entertainmentto join our fast-growing B2B Sales Team at Bob W. In this high-impact role, you’ll focus on building, managing, and growing partnerships with agency clients across the Extended Stay, Transient, and Entertainment sectors in Europe. You’ll leverage your network, strategic mindset, and sales skills to drive revenue, enhance brand loyalty, and establish Bob W as the preferred accommodation provider. If you're a self-starter, passionate about hospitality sales, and eager to contribute to a rapidly scaling business, this is your opportunity.

In this role, you will:

• Manage and grow a portfolio of agency clients, optimising revenue and partnership performance.
• Identify, prospect, and secure new agency accounts using tools like Agency 360 and LI Sales Navigator.
• Maximise online reservations and strategically leverage GDS and agency portals.
• Attend trade shows, host client events, and deliver compelling presentations to potential partners.
• Build long-term, strategic relationships with agency partners, driving client acquisition and retention.
• Collaborate closely with internal teams to align strategies and execute data-driven initiatives.
• Create and implement account development plans to expand Bob W’s footprint in key markets.
• Maintain accurate CRM records and contribute to ongoing sales process improvements.

Our 5-star candidate:

• Minimum 5 years’ proven success in Hospitality Sales or Business Development, particularly in a B2B environment.
• At least 2 years managing high-value agency partnerships, including experience with complex commission structures.
• Deep knowledge of the entertainment sector’s accommodation needs and agency models.
• Strategic thinker with strong problem-solving skills and the ability to prioritise revenue opportunities.
• Outstanding communicator with the ability to build strong client relationships and internal collaboration.
• Highly self-motivated, resilient, and results-driven with a proactive, independent approach.
• Experienced with CRM systems and total account management principles.
• Fluent in English, anyadditional European languages are a plus.
• Organised, process-driven, and comfortable balancing multiple projects in a fast-paced environment.
• Passionate about hospitality innovation, team culture, and continuous personal and professional development.

We offer:

• Competitive base salary plus quarterly bonus structure tied to performance.
• The opportunity to re-invent the world’s largest industry by shaping a young and dynamic tech company with huge growth ambitions.
• Employee stock option plan.
• Unlimited holidays.
• Free nights and generous discounts at Bob W locations.
• Voluntary Health Insurance.
• Oliva mental well-being platform access.
• Discounted rates for gyms.
• Enhanced parental leave policies.
• Mobile phone call compensation.
• Development and growth opportunities with an L&D budget.
• Regular team events.
• Smart and highly motivated team with a multicultural, diverse, and rewarding work environment.