Maintenance Supervisor

Tsebo Solutions Group; Polokwane; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading company in South Africa seeks a Technical Workplace Manager to oversee workplace management and services. The role involves managing technical services, ensuring compliance with industry standards, and leading a team to deliver high-quality service. The ideal candidate will have substantial experience in technical management and a strong focus on relationship management and compliance.

Qualifications

• Minimum 5 years site technical management experience.
• Minimum 3 years people management experience.

Responsibilities

• Deliver management capability for Technical Workplace Management solutions.
• Proactive management of all Workplace Management in accordance with Good Industry Practice.

Skills

Relationship Management skills

Human Resource management and IR skills

Negotiating skills

Time Management Skills

Supplier/Sub-Contractor management

Hospitality and customer centric focus

Technical skills

Coaching and mentoring skills

Education

Matric

Technical or Applicable Trade Diploma or Degree

Tools

MS Office

Job description

Duties & Responsibilities

Workplace Management And Services Objectives

• Deliver the management capability, systems and processes to create a cohesive, cost effective and managed Technical Workplace Management solution.
• The service must be organised and structured to align with and support the company and the Central business Services (CBS) including finance, corporate sustainability, human resources or talent, risk and compliance and communications, businesses nationally and other suppliers.
• Create an integrated, seamless service delivery solution that maximises technology, tools and labour to meet the service standards and requirements nationally.
  
  

Overarching Services Requirement

• Proactive management and execution of all Workplace Management in accordance with Good Industry Practice and in a manner that achieves the objectives
• Ensuring staff deployed support brand principles, ethical values and professional standards and have the required skills to deliver the services to the stated performance levels
• Supporting management , and business relationships both internal and external
• Compliance with the Service Levels
• Compliance with TFS policies, procedures and guidelines
• Compliance with applicable Laws
• Advancing the Technical Workplace Management objectives and strategic outcomes nationally
• Adhering to and giving due consideration to TFS values
• Coaching and mentoring and development of technical staff
• Effective management of information and data, and
• Proactive management of health and safety services at all locations
  
  

Technical Workplace Management

• WM1 Technical Management and Administration – Proactive management and administration of all Technical Workplace Services nationally
• WM2 Relationship Management – Proactively manage the interface and business interface, provide and manage an effective account management team
• WM3 Contract Management – Proactive and transparent management of the Technical Workplace Services supply chain nationally
• WM4 Performance Management and Reporting – Proactive and transparent management and reporting of performance in delivering technical services and drive for continuous improvement and innovation
• WM5 Systems and Information Management – Ensuring that the Master Service Agreement is supported by appropriate systems and management information
• WM6 Help Desk Services – Providing an efficient and effective helpdesk facility for all facilities
• WM7 Health and Safety Services – Providing a safe environment for TFS staff, Clients and visitors WM8 Risk Management and Compliance – Managing all risks and compliance with applicable Laws
• WM9 Financial Management – Proactive and transparent financial management of all aspects relating to the technical aspects of the Master Service Agreement
• WM10 Additional Services – Deploy, provide and operate a sustainability management system
  
  

Workplace Services

• WS1 Property Maintenance – Proactive management and implementation of a planned preventative maintenance programme, reactive maintenance and remedial works
• WS5 Security Services – proactive management of the security services
• WS6 Speciality Services – Proactive management of space management services, moves and changes
  
  

Skills and Competencies

• Relationship Management skills
• Human Resource management and IR skills
• Negotiating skills
• Time Management Skills
• Supplier/Sub-Contractor management
• Hospitality and customer centric focus
• Technical skills(provable)
• Coaching and mentoring skills
  
  

Qualifications

• Matric
• Technical or Applicable Trade Diploma or Degree
• Computer literate on MS Office packages – MS Word, Outlook, Excel
• Minimum 5 years site technical management experience
• Minimum 3 years people management experience
• Project Management a plus
• Budget Knowledge
• Working according to SLA’s
• Sub-contractor management Experience
• People and resource management Experience
• Conflict Management Experience