Pharmacist Assistant Qpb - Clicks Stellenbosch Square

Clicks Group; Stellenbosch; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player in the pharmaceutical sector is seeking a dedicated Pharmacist Assistant to provide exceptional pharmaceutical care and administrative support. This role emphasizes patient satisfaction and requires interaction with customers and healthcare professionals. The ideal candidate will possess strong computer literacy, customer service skills, and the ability to work effectively under pressure. Join a company committed to ethical practices and compliance while making a meaningful impact on patient care. If you are a team player with a positive attitude and a passion for healthcare, this opportunity is perfect for you.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• Further Education and Training Certificate Pharmacist Assistance is essential.

Responsibilities

• Interact with customers professionally and maintain confidentiality.
• Accurate capturing of scripts and handling queries.
• Assist with Chronic authorizations and patient profile management.

Skills

Computer literacy (MS Office)

Customer service oriented

Team Player

Integrity

Accuracy and attention to detail

Bilingual

Effective time management skills

Adaptability

Positive attitude

Ability to work under pressure

Education

Further Education and Training Certificate Pharmacist Assistance

Job description

Listing reference: click_019994

Listing status: Online

Apply by: 13 May 2025

Position Summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Stellenbosch

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Description

Job Objectives:

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries
  
  

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements
  
  

Knowledge

• Product knowledge (including OTC)
• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance
  
  

Skills

• Computer literacy (MS Office)
• Customer service orientated
• Team Player
• Integrity
• Accuracy and attention to detail
• Computer literacy (MS Office)
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Effective time management skills
• Adaptability
• Positive attitude
• Be able to work under pressure
  
  

Competencies

Essential

• Adhering to Principles and Values
• Working with People
  
  

Delivering Results and Meeting Customer Expectations

Experience

Minimum requirements

• Minimum 1 year in the role of Pharmacist Assistant Post Basic
  
  

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)
  
  

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.