Lodge Couple – Front of House Manager & Head Field Guide

Bushwise; Tzaneen; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading lodge in South Africa seeks a dynamic couple for two key roles: Front of House Manager and Head Field Guide. The ideal candidates will have prior experience in hospitality, strong interpersonal skills, and a passion for the African bush. This unique opportunity offers competitive remuneration, live-in accommodation, and the chance to be part of a dedicated team in a pristine wilderness setting.

Benefits

Live-in accommodation provided

Meals and utilities included

Opportunity for career growth

Qualifications

• Experience in lodge/hospitality roles required.
• Mature couple preferred for both roles.
• Ability to live and work full-time on-site.

Responsibilities

• Manage guest experiences and oversee lodge operations.
• Lead field activities and ensure conservation protocols.
• Mentor junior guides and maintain safety standards.

Skills

Interpersonal skills

Organisational skills

Guest relations

Teamwork

Leadership

Education

Field Guide (NQF2) or higher

First Aid certification

DEAT / THETA registration

Tools

NightsBridge

MS Office

Job description

Are you an experienced, mature couple with a shared passion for hospitality and the African bush? We’re recruiting on behalf of our client, for a dynamic duo to take on two key roles : Front of House Manager and Head Field Guide .

This is a unique opportunity to join an intimate, well-established lodge that offers an authentic safari experience, situated in one of South Africa’s most serene natural settings.

1. Front of House Manager

You will be the welcoming face of the lodge, responsible for delivering warm, attentive guest experiences from arrival to departure. The ideal candidate is calm under pressure, highly organised, and committed to upholding service standards while nurturing a team culture that aligns with the lodge’s ethos.

Key Responsibilities :

Guest check-ins / outs, hosting, and concierge duties

Overseeing guest satisfaction and handling feedback professionally

Coordinating housekeeping and dining teams

Stock control, ordering, and basic lodge admin / reporting

Assisting with reservations, communication, and logistics

Upholding a strong front-of-house presence during service times

2. Head Field Guide

You will lead all field-based activities, offering guests a memorable and safe wildlife experience while ensuring conservation protocols are respected. We’re looking for someone with a deep knowledge of the bush, strong guiding credentials, and the confidence to lead a team of junior guides and trackers.

Key Responsibilities :

Conduct daily game drives and bush walks

Mentor and support guiding team

Ensure vehicle maintenance and equipment readiness

Work closely with the lodge team to align guest activities with itineraries

Maintain safety standards and compliance with guiding regulations

Requirements

Mature couple with prior lodge / hospitality experience in similar roles

Willing to live and work full-time on-site in a remote bush environment

Excellent interpersonal skills and a strong guest-first mindset

Demonstrated ability to work independently and as part of a close-knit team

South African citizenship or permanent residency preferred

Front of House Manager :

Strong administrative and organisational skills

Proficient in hospitality systems (e.g., NightsBridge, MS Office)

Previous experience in guest relations or lodge management preferred

Head Field Guide :

Field Guide (NQF2) or higher

Valid PDP and First Aid certification

DEAT / THETA registered

Rifle proficiency and competency (advantageous)

Competitive remuneration package (based on experience and qualifications)

Live-in accommodation provided on-site

Meals and utilities included

Opportunity to be part of a hands-on, passionate team in a pristine wilderness setting

Career growth in a well-regarded lodge with a loyal guest base

Requirements

Front of House Manager : Strong administrative and organisational skills Proficient in hospitality systems (e.g., NightsBridge, MS Office) Previous experience in guest relations or lodge management preferred Head Field Guide : Field Guide (NQF2) or higher Valid PDP and First Aid certification DEAT / THETA registered Rifle proficiency and competency (advantageous)

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