Employee Benefits Consultant

BDO South Africa; Wes-Kaap; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An established industry player is seeking a dedicated Employee Benefits Consultant to join their Cape Town office. This role focuses on fostering strong client relationships, advising on market-aligned benefits, and ensuring compliance with industry standards. You will play a crucial part in annual reviews, processing schemes, and maintaining client communications. The ideal candidate will have a CFP or equivalent qualification and at least three years of consulting experience. Join a forward-thinking company that values professional growth and offers a collaborative environment where your contributions will make a significant impact.

Qualifications

• RE5 and FSP licensed in Long Term and Retail Pension Benefits.
• 3+ years consulting experience in Employee Benefits.

Responsibilities

• Annual review of scheme benefits and advising clients on trends.
• Processing of scheme installations and amendments within SLAs.

Skills

Communication Skills

Relationship Building

Attention to Detail

Organizational Skills

Teamwork

Education

CFP or similar qualification

NQF level 5 minimum

Job description

Primary Purpose Of The Job

At BDO, we believe in investing in our people to help them grow, both professionally and personally. The foundation of our business is strong relationships with colleagues, clients, and stakeholders. We work hard daily to foster these relationships and are committed to creating unlimited growth opportunities for our staff and unparalleled support for our clients.

BDO’s global organization spans 164 countries and territories, with 111,307 employees across 1,803 offices. Our shared goal is to provide exceptional service to clients through close cooperation and adherence to consistent standards and principles.

BDO South Africa has a vacancy for an Employee Benefits Consultant in our Cape Town office, reporting to the Director of Employee Benefits.

Main Duties And Responsibilities

Key Performance Areas:

1. Annual Review of scheme benefits
2. Advise clients on appropriate benefits aligned with market trends and industry standards, including obtaining quotes, conducting costings, and benefit analysis, and auditing current benefits.
3. Processing of Scheme
4. Implement installations and amendments within SLA requirements, maintain fund and risk rules, ensure data compliance, prepare member communications, and submit documents to insurers.
5. Board of Management Meetings
6. Organize and document meetings, set schedules, follow up on action items, and provide training as needed.
7. Investments
8. Monitor investment performance, ensure strategy implementation, and process switch forms correctly.
9. Member Communication
10. Maintain accurate member documentation, provide retirement planning and education, and draft presentations and newsletters.
11. Daily Client Maintenance/Service
12. Issue timely documents, prepare reports, resolve queries, and provide advice on benefits, legislation, and compliance issues.
13. Best Practice
14. Maintain performance standards, ensure task accuracy, engage professionally with clients, and stay updated on industry innovations.
15. Contribute to team efficiency and develop industry knowledge, including legislation like the Pension Funds Act, Taxation, and FAIS Act.

Qualifications, Experience, Knowledge, and Skills

• RE5 and FSP licensed in Long Term, Retail Pension Benefits, Pension Funds Benefits, and Collective Investment Schemes categories.
• CFP or similar qualification / NQF level 5 minimum.
• At least 3 years of consulting experience in Employee Benefits.

Competencies: Knowledge and Skills

• Excellent verbal and written communication skills.
• Ability to build trust and foster relationships.
• Teamwork, professionalism, and client focus.
• Attention to detail, organizational skills, and stress management.
• Creativity, task orientation, and innovation.
• Ability to work across all organizational levels and with diverse teams.

Core Competencies

• In line with BDO’s REACT philosophy.

Other

• Innovative, positive, and inquisitive mindset.

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Other

Industries

• Accounting