Global Performance & Development Lead

NTT; Johannesburg; Hybrid; USD 70 000 - 100 000; Full time

Job summary

Join NTT DATA as a Performance & Development Lead to drive the evolution of performance assessment and development across our organization. This role offers a unique opportunity to shape a future-focused performance strategy that emphasizes real-time coaching and growth. You will design a holistic performance framework that aligns with our culture and business goals, ensuring a high-performance, people-first company.

Qualifications

• Minimum of 7-10 years of experience in performance development.
• Proven experience in designing and implementing strategies in global environments.
• Deep understanding of modern performance philosophies.

Responsibilities

• Design and implement a comprehensive performance framework.
• Lead transformation to a development-driven model.
• Equip leaders to become better coaches.

Skills

Strategic thinking

Analytical skills

Communication

Stakeholder management

Collaboration

Education

Bachelor's degree in Human Resources

Advanced degree preferred

Tools

Performance management software

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

We’re inviting passionate, forward-thinking individuals to join our Global Performance & Rewards team—a unique and exciting opportunity to grow your career while making a real impact on our newly unified organization.

With a global mindset and a bold ambition to be a catalyst for growth, innovation, and transformation, we’re empowering our people—and our business—to reach their full potential. Through strategic performance & development, meaningful recognition, and impactful rewards, we’re creating an environment where excellence is nurtured, engagement thrives, and success is shared across borders.

We believe some of the most impactful changes come from within. That’s why we’re excited to invite internal talent to step into this opportunity – because we know the strength of our organization lies in incredible people who are already part of it.

If you're inspired by the idea of shaping the future of work, we’d like to meet you.

What you'll be doing

We are seeking a strategic and forward-thinkingPerformance & Development Leadto drive the evolution of how we assess, develop, and elevate performance across our newly unified organization. This is aunique opportunityto shape and implement afuture-focused performance strategythat goes beyond traditional year-end reviews. In this role, you’ll help shift our approach from being primarily retrospective—focused only on past performance—to a more dynamic and ongoing model that emphasizesreal-time coaching, growth, and development. You’ll play a critical role in designing aholistic performance frameworkthat reflects our culture, values, and business goals—uniting legacy organizations into one high-performing, people-first company. The ideal candidate will have extensive experience in creating global strategies that align with the company's objectives and foster a high-performance culture.

Key Responsibilities:

• Design and implementa comprehensive, scalableperformance & development frameworkthat aligns with our organizational goals, culture, and evolving business needs.
• Lead the transformation from a past-performance-focused process to afuture-forward, development-drivenmodel.
• Equip leaders and managers to become bettercoaches and talent developers, providing tools, training, and guidance for meaningful performance conversations.
• Introduce and sustain anongoing feedback and check-in culture, integrating both qualitative and quantitative insights to support continuous improvement.
• Partner with Talent, Total Rewards, and our People & Culture Business Partners to ensure alignment between performance, recognition, career growth, and compensation.
• Working with various teams to design and implement performance & development systems
• Monitor and analyze performance data and trends to evaluate impact and recommend continuous improvements.
• Drive alignment of performance practices across legacy companies to support integration andcreate consistency.
• Serve as achange agent, inspiring adoption of new practices through strong stakeholder engagement, communication, and thought leadership.
• Remain updated on industry trends and best practices to identify opportunity for to continuously improve programs
• Collaborate with senior leadership to identify and address performance development needs.
• Manage performance development-related communications and training.

Experience, Qualifications & Skills

• Bachelor's degree in Human Resources, Organizational Development, or a related field; advanced degree preferred.
• Minimum of 7-10 years of experience in performance development, talent management, or related roles.
• Proven experience in designing and implementing performance & development strategies inglobal, matrixed, and fast-paced environments.
• Deep understanding of modern performance philosophies (e.g., continuous feedback, growth mindset, coaching culture).
• Ascalable mindsetwith a passion for driving consistency across complex, global environments.
• The ability totranslate business needs into global frameworksthat work across geographies and functions
• Strong knowledge of performance management practices.
• Proficiency in performance management software and tools.
• Strategic thinking and planning
• Excellent analytical and quantitative skills
• Excellent communication and presentation skills
• Excellent stakeholder management skills
• Ability to work collaboratively with cross-functional teams
• Detail-oriented and highly organized
• High level of integrity and confidentiality.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.