Financial Surveillance Administrator

Bidvest Bank; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading bank is seeking a Financial Surveillance officer to capture and process BOP and IVS reporting, ensuring compliance with regulations. The role involves managing daily operations, maintaining client relationships, and supporting management in risk mitigation. Ideal candidates will have a Grade 12 qualification and at least one year of experience in foreign exchange.

Qualifications

• 1 Year foreign exchange experience in a similar environment.
• Qualifications: Grade 12, Diploma or certificate (ideal).

Responsibilities

• Capture and process BOP and IVS reporting.
• Manage daily operations within Financial Surveillance.
• Provide timely feedback to internal customers.

Skills

Customer Service

Budget Management

Financial Reporting

Education

Grade 12

Diploma or certificate

Job description

Primary Purpose: To capture and process BOP and IVS reporting, in line with regulatory and compliance guidelines, and assist the senior signing official and department manager with the effective day-to-day operations in Financial Surveillance. This includes processing non-complex applications, consulting with Back Office and branches on non-complex matters, and capturing data for reporting purposes.

Minimum Requirements:

• Qualifications: Grade 12, Diploma or certificate (ideal)
• Experience: 1 Year foreign exchange experience in a similar environment

Duties and Responsibilities include but are not limited to:

Finance

• Budget: Provide input into the unit's budget, manage day-to-day operations within budget parameters, pursue cost-saving & revenue initiatives, minimize personal expenditure, process and invoice BOP penalty fees, and pursue potential cost-saving/revenue enhancement initiatives.

Revenue Generation

• Process and invoice branches and customers for fees on applications or consultations.
• Collect application fees from branches and customers in a timely manner.

Customer Service

• Process queries from branches, back office, and internal clients regarding Financial Surveillance on a less complex basis.
• Establish and maintain ongoing internal client relationships.
• Maintain relationships with Retail network and Back Office regarding Financial Surveillance matters.
• Ensure adherence to policies and regulations and communicate regulatory changes.

Service Excellence

• Provide timely feedback to internal customers.
• Ensure quality of service delivery as experienced by internal stakeholders.
• Interpret business/customer requirements to provide timely solutions.

Internal Processes

• Manage daily operations within Financial Surveillance.
• Compile and verify basic Financial Surveillance applications and transactions.
• Assist senior officials by verifying information and documentation for processes like Emigration.
• Ensure timely and correct reporting from FRS system and other platforms.
• Report rejections or corrections from branches and back office.
• Capture import transactions and reconcile documents from clients and submissions to SARB.
• Stay updated on industry developments and regulations.

Assisting Management

• Support Head of Surveillance and Senior Signing Official.
• Limit financial and reputational risks through verification of documentation and payments.
• Provide feedback and improve processes, turnaround times, and controls within the department.

Learning and Growth

• Attend Financial Surveillance courses, FICA, AML training.
• Own personal career development and achieve set objectives.