Specialist : Technology And Digital Business Analyst

Road Accident Fund; Gauteng; On-site; ZAR 300 000 - 500 000; Full time

Job summary

The Road Accident Fund seeks a Specialist: Technology and Digital Business Analyst to enhance business processes and automate activities. The role involves stakeholder management, system testing, and reporting, requiring a Bachelor's degree and 5-7 years of relevant experience. This permanent position is based in Centurion, Gauteng.

Qualifications

• 5-7 years' experience in requirements gathering and system analysis.
• Experience in a design environment is essential.
• Certifications in System Analysis and Design and ITIL are advantageous.

Responsibilities

• Gather, analyze, and document user requirements.
• Conduct feasibility studies and design solution proposals.
• Develop and maintain reporting systems and documentation.

Skills

Resilience

Communication

Stakeholder Engagement

Planning

Decision-Making

Client Service

Change Management

Conflict Management

Critical Thinking

Risk Management

Education

Bachelor's Degree in relevant IT fields

Advanced Diploma in relevant IT fields

Certifications in System Analysis and Design

ITIL Certification

Tools

UML

Rational

Job description

Specialist: Technology and Digital Business Analyst

Join to apply for the Specialist: Technology and Digital Business Analyst role at Road Accident Fund

Division:

Strategy and Transformation

Reference No:

Location: Centurion, Gauteng, ZA

Employment Type:

Permanent

Disability (EE targeted role):

Yes

T.A.S.K Grade:

15

Job Posting Salary:

R,.00

Job Posting End Date:

27 May

The Road Accident Fund's mission is to provide appropriate cover to all road users within South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job:

Reporting to the Senior Manager: Business Analytics and Continuous Improvement, the successful incumbent is accountable for gathering, analyzing, and evaluating business requirements, user needs, and functions, using accredited methodologies and supporting software, with the objectives of improving business processes and procedures and automating processes and routing activities.

Key Performance Areas:

1. Policy Review and Implementation: Contribute to the development and implementation of departmental policy, procedures, and processes. Keep up to date with effective policy and practice execution strategies.
2. Business Needs And Requirements: Gather, analyze, document, and validate user requirements with signoff.
3. Feasibility Studies: Conduct research, identify benchmarks, and apply best practices to document proposals and make recommendations.
4. Design Solution Proposal: Design business processes, system data flow, and technical specifications; schedule JAD sessions for signoff; ensure system integration.
5. System Testing: Analyze change requests, assist in impact analysis, document and facilitate bug fixing, and support system performance testing and user acceptance testing.
6. System Training: Support system testing phases, document bugs, facilitate sign-off.
7. Reporting: Develop and maintain reporting systems, ensure timely report delivery, and prepare management reports and documentation.
8. Documentation: Maintain system specifications and design documents, ensure quality audits.
9. Stakeholder Management: Build relationships with stakeholders, handle inquiries, liaise with vendors, and present data findings clearly.

Qualifications And Experience:

Bachelor's Degree / Advanced Diploma in relevant IT fields, with certifications in System Analysis and Design and ITIL (advantageous). 5-7 years' experience in requirements gathering, system analysis, and design environment.

Technical And Behavioral Competencies:

Resilience, communication, stakeholder engagement, planning, decision-making, client service, change management, conflict management, critical thinking, policy conceptualization, risk management, project management, and knowledge of UML & tools like Rational.

Note: Total employment cost packages are offered, with no additional contributions from the employer. Candidates must structure packages to suit their needs. The organization promotes employment equity and encourages applications from People with Disabilities. Foreign qualifications must be evaluated by SAQA.