Remote Operations Specialist

TalentPop App; Soweto; Remote; USD 12 000 - 17 000; Full time

Job summary

Join a leading e-commerce agency as an Automations Specialist to optimize workflows and enhance operational efficiency. You'll work with various departments to document processes and build automations using HubSpot and Zapier, contributing to a collaborative team environment focused on growth and innovation.

Benefits

Yearly performance-based salary increases

Paid time off

Monthly health stipend

Year-end bonuses

Full-time, permanent WFH setup

Qualifications

• 1+ year experience with HubSpot and Zapier.
• Strong knowledge of Google Sheets.
• Ability to manage multiple priorities.

Responsibilities

• Enhance processes and document SOPs.
• Build and manage automations.
• Troubleshoot existing automations.

Skills

Automation

Workflow Optimization

Communication

Problem Solving

Data Management

Tools

HubSpot

Zapier

Google Workspace

Job description

Streamline Operations, Build Smart Systems – Join TalentPop as an Automations Specialist (Operations Team)

Are you someone who loves optimizing workflows, building automation, and finding smarter ways to get things done? If you're excited by the idea of supporting a fast-growing team with smart systems and scalable solutions, we’d love to have you on board.

TalentPop is one of the fastest-growing agencies in the e-commerce space, helping 650+ brands (like Core Power Yoga, Beyond Meat, and Jaxxon) streamline their operations and customer service through global talent. We're growing fast, and we’re looking for an Automations Specialist (Operations Specialist) to support our day-to-day operations and keep things running smoothly behind the scenes.

What You'll Do

• Work closely with different department leads to understand and enhance processes.
• Document and refine SOPs when new processes are launched or existing ones need updating.
• Build and manage automations using HubSpot Workflows and Zapier.
• Troubleshoot and optimize existing automations to ensure reliability and efficiency.
• Organize and maintain documentation of automations per department.
• Offer onboarding and admin support within the Business Operations team.
• Jump in to help with other administrative tasks as needed.
  
  

What We’re Looking For

• At least 1 year of hands-on experience with HubSpot backend (automations, object/data management).
• At least 1 year of hands-on experience with Zapier (creating and refining workflows).
• Strong knowledge of Google Workspace—especially Google Sheets.
• Naturally curious, eager to learn new tools, and always looking for better ways to do things.
• Able to break down complex processes and communicate clearly.
• Comfortable managing multiple priorities across different teams.
  
  

Bonus Points If You Have

• Experience with Apollo.io or Instantly.ai.
• A knack for solving problems and a proactive approach.
• Great attention to detail—especially when working with data.
• A team-first attitude and excellent communication skills.
  
  

Technical Setup

• A reliable desktop or laptop (minimum Ryzen 3 or Core i3 with 8GB RAM).
• Stable internet connection (minimum 20 Mbps via LAN).
• Backup internet connection (at least 5 Mbps).
• Access to backup power or a backup location in case of outages.
  
  

Why Join TalentPop?

• Yearly performance-based salary increases
• Paid time off
• Monthly health stipend
• Year-end bonuses and performance recognition
• Full-time, permanent WFH setup
• Be part of a collaborative, supportive team that values learning and growth
• Work with a global team in one of the fastest-growing agencies in the e-commerce space
  
  

If you’re passionate about building better systems and love seeing things run like a well-oiled machine, you’ll feel right at home with us.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

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