Trust Practitioner

nedbank; Cape Town; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a Trust Administrator to manage a portfolio of testamentary trusts. This role is pivotal in generating fees and leads while ensuring compliance with regulations. The ideal candidate will have a strong background in banking and trust administration, with a focus on customer service and risk management. Join a team that values transformation and social responsibility, contributing to a culture of excellence. This is an exciting opportunity to grow professionally while making a meaningful impact in the financial services sector.

Qualifications

• 2-5 years relevant experience in trust administration.
• Strong understanding of regulatory compliance in banking.

Responsibilities

• Administer a portfolio of trusts to generate fees and leads.
• Ensure compliance with internal policies and external regulations.

Skills

Administrative procedures and systems

Business writing skills

Relevant regulatory knowledge

Banking knowledge

Customer Focus

Decision Making

Quality Orientation

Education

Matric / Grade 12 / National Senior Certificate

Diploma/Higher Diploma in Banking

LLB Degree

Tools

Relevant software and systems knowledge

Job description

Job Requisition - 139163
Closing Date - 16 May 2025
Location - Cape Town
Cluster - Nedbank Wealth - Nedgroup Trust
Please Note: Preference will be given to applicants from Underrepresented Groups

Job Family

Sales and Services

Manage Self: Technical

FAIS Affected

Job Purpose

To administer a portfolio of trusts, mainly testamentary, for the purpose of generating fees and leads as part of a full range of fiduciary services, in order to make Nedbank the great place to bank for our clients.

Job Responsibilities

• Adhere to company policies and procedures through appropriate investment of trust assets and overall trust administration.
• Keep up-to-date with legislation and regulation by reading up on the industry-related information.
• Ensure risks are minimised by following a checking and verification process.
• Ensure that there is no financial and reputational risk to the company by adhering to the internal knowledge base.
• Administer the client's trust in a professional manner in terms of the will or trust deed.
• Manage clients and beneficiary needs and their expectations by taking the appropriate action and delivering the required service in a timeous manner.
• Assist colleagues in trust-related problem solving by giving them advice on any specific query.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Generate an income stream through fee-taking in a timely manner in order to meet company's financial goals.
• Identify new business opportunities/leads by getting to know our clients better.
• Provide an oversight of daily administration activities by checking and verifying data.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma/Higher Diploma in Banking. NQF5 and upwards recognised by FISA and SA Banking Industry. Associated Financial Planner/Certified Financial Planner (FPI), LLB Degree.

Essential Certifications

Preferred Certifications

Fiduciary Institue of South Africa or Financial Planning Institue.

Minimum Experience Level

2 - 5 years relevant experience

Technical / Professional Knowledge

• Administrative procedures and systems
• Business writing skills
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Banking knowledge
• Banking procedures
• Cluster Specific Operational Knowledge
• Business principles
• Business terms and definitions
• Governance, Risk and Controls
• Customer Focus
• Work Standards
• Earning Trust
• Decision Making
• Quality Orientation

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Authorised financial services and registered credit provider (NCRCP16).

For assistance please contact the Nedbank Recruiting Team at [phone]