External IT Account Manager

Kontak Recruitment; Johannesburg; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A dynamic IT services company in Johannesburg is seeking an External IT Account Manager. The ideal candidate will have strong outbound sales experience, with a focus on building relationships and supporting business growth. Responsibilities include selling IT products, sourcing new leads, and maintaining client relationships. This role is ideal for someone with a minimum of 2 years in external IT sales, who is comfortable in a developing environment.

Qualifications

• Minimum of 2 years’ experience in external IT sales.
• Strong ability to negotiate deals and service agreements.

Responsibilities

• Sell IT products and services to external clients.
• Source and develop new business leads.
• Achieve or exceed monthly sales targets.

Skills

Negotiation

Communication

Tools

CRM systems

Job description

External IT Account Manager required in Rivonia, Johannesburg.

An exciting opportunity exists for a skilled External Account Manager to join a dynamic and growing IT services company focused on infrastructure, cybersecurity, cloud, and digital transformation.

This role is based in Johannesburg and suited to someone with strong outbound sales experience, ideally within the technology space.

A minimum of 2 years’ experience in external IT sales is essential — this role is not suitable for individuals whose experience is limited to retail or internal sales.

The ideal candidate must be comfortable selling into businesses, building relationships from the ground up, and supporting business growth in a developing environment.

Minimum Requirements:

• Minimum of 2 years’ experience in external IT sales
• Strong ability to negotiate deals, contracts, and service agreements
• Excellent verbal and written communication skills
• Exposure to CRM systems is advantageous but not essential
• Valid drivers license

Duties and Responsibilities:

• Sell a range of IT products and services to external clients
• Actively source and develop new business leads and opportunities
• Prepare, present, and follow up on customer quotations to close deals
• Consistently achieve or exceed monthly sales targets
• Maintain and expand a strong client base with long-term relationship management
• Respond promptly to client enquiries, complaints, and feedback
• Represent the company professionally and uphold its brand values
• Deliver engaging product presentations and demonstrations
• Coordinate delivery and installation of equipment and services
• Track and document individual sales performance and pipeline progress
• Leverage tools such as cold calling, email outreach, events, and social media to engage prospects
• Stay up to date with industry trends via training, webinars, and event
• Attain product certifications when required
• Support growth initiatives as part of a small, entrepreneurial team