Key Account Manager (Technical)

Fives Landis Ltd; KwaZulu-Natal; On-site; ZAR 600 000 - 800 000; Full time

Job summary

Join a leading industrial engineering company as a Key Account Manager, responsible for driving sales and managing customer relationships in the heavy industrial sector. This permanent position offers the opportunity to work on innovative projects and contribute to sustainable solutions across various industries.

Qualifications

• Minimum of five years' customer-facing experience in a heavy industrial environment.
• Knowledge of Fives ECL / Solios Equipment is essential.

Responsibilities

• Generate new opportunities and close sales of projects.
• Build strong customer relationships through regular visits.
• Prepare costing, technical and commercial offers.

Skills

Customer Relations

Business Development

Market Analysis

Education

National Diploma in Mechanical, Electrical, or Industrial Engineering

Technical or Project Management Qualifications

Tools

Salesforce

Job description

Take part in the Sustainability Industry!

Every day in 25 countries, we (9, people) create the sustainable solutions the world needs by inventing the technologies of tomorrow across the entire spectrum of industry: from metallurgy to advanced logistics, from cement plants to the tech industry, from the IoT to aerospace.

By joining Fives, you'll become an entrepreneur involved in the design and management of projects from start to finish.

Come and work with passionate women and men, proud to be pioneers and, above all, proud to make the world move forward.

Legal Entity :

Fives Services Southern Africa (PTY) Ltd

Country :

South Africa

Job Family :

Sales and Marketing

Job Type :

Permanent position

Work Location :

On-site

Compensation :

Fives Group is a globally renowned industrial engineering company operating in more than 30 countries, designing and supplying machines, process equipment, and production lines for sectors including aluminium, steel, glass, automotive, aerospace, logistics, cement, minerals, energy, and sugar.

The Aluminium business line specializes in the design and supply of process equipment and managing complete installations in the Primary Aluminium industry, including Carbon, Reduction, and Casthouse sectors.

Fives provides solutions and services that meet customer needs in performance, quality, and environmental impact.

Primary Purpose :

The Key Account Manager is responsible for generating new opportunities and closing sales of projects, including turnkey solutions, new machines, or services such as audits, to achieve sales and EBITDA targets. The role also involves actively pursuing new customers for diversification.

Accountability :

• Create a business development roadmap with potential customers and promote Fives' offerings.
• Forecast market order intake supporting the roadmap.
• Build strong customer relationships through regular visits, understanding customer needs, and business follow-up.
• Represent the customer internally within Fives.
• Manage key customer relationships and participate in closing strategic deals.
• Monitor competition and market offerings.
• Report regularly to the manager and update CRM (Salesforce).
• Prepare costing, technical and commercial offers, and conduct audits.
• Follow up on offers and reports.

Education and Experience :

At least a National Diploma (N.Dip.) in mechanical, electrical, or industrial engineering—this is non-negotiable. Technical or project management qualifications are advantageous. A minimum of five years' customer-facing experience in a heavy industrial environment is required. Knowledge of Fives ECL / Solios Equipment and proven customer relations are essential.