Salesforce System Admin Associate

Verasolutions; Cape Town; On-site; ZAR 30 000 - 60 000; Full time

Job summary

Join an innovative global team dedicated to transforming social sector engagement through technology. As a Salesforce System Admin Associate, you'll play a vital role in enhancing internal systems, collaborating with diverse teams, and driving impactful solutions. This full-time position offers comprehensive benefits, including generous paid time off, health care coverage, and retirement contributions. Embrace the opportunity to grow your skills in a supportive environment that values diversity, teamwork, and social impact. If you're passionate about technology and making a difference, this role is perfect for you.

Benefits

Paid Time Off: 38 days annually

Health Care: Medical insurance covered

Retirement: Contribution matching

Unlimited sick leave

Student Loans: Assistance

Child Care: Support

Employee Incentive Plan: Stock options

Sabbatical: Paid leave after three years

Qualifications

• 2+ years of Salesforce experience required.
• Strong work ethic and ability to manage multiple tasks.

Responsibilities

• Manage and improve Vera's internal Salesforce system.
• Create training materials and provide technical support.

Skills

Salesforce Administration

Data Management

Custom Development

Troubleshooting

Collaboration

Interest in Social Service

Education

Bachelor's Degree in Engineering, IT, or Computer Science

Tools

Salesforce

Google Suite

Slack

ETL Tools

Job description

Check out our values-driven benefits below! Join our innovative, global team using technology to transform the way the social sector engages with data.

We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater impact.

We encourage all staff to push their own boundaries and drive the company in exciting new directions.

As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.

Position Overview

The Salesforce System Admin Associate will be part of Vera's growing Systems team.

The Admin Associate will contribute to the design, development, and implementation of new features in Vera's internal Salesforce system and work with managed package products.

The Admin Associate should have a desire to learn new technologies and processes, develop new skills, and serve internal stakeholders.

The Admin Associate should have a strong work ethic, be driven, work independently, and manage multiple tasks effectively.

The team is passionate, diverse, and dedicated to improving how social impact organizations operate. We emphasize collaboration, flexibility, and professionalism.

Primary Responsibilities

1. Manage Vera's internal Salesforce system and other tools, making improvements for optimal effectiveness and user experience.
2. Participate in planning and analyzing business requirements for system enhancements.
3. Manage Salesforce custom apps and packages.
4. Create and deliver training materials and support documentation.
5. Provide technical support, troubleshoot issues, and apply solutions.
6. Manage user accounts on internal tools like Salesforce, Google Suite, Slack, etc.
7. Maintain roles, profiles, and hierarchies.
8. Develop custom solutions using declarative automation on Salesforce.
9. Participate in QA testing and test suite creation.
10. Assist with release management tasks, including sandbox creation and deployment.
11. Perform data quality audits and system security checks.
12. Communicate technical changes and recommendations clearly to users.
13. Perform data migration tasks using ETL tools.

Qualifications and Experience

• Bachelor's Degree in Engineering, IT, or Computer Science.
• At least 2 years of Salesforce experience.

Skills Required

• Knowledge of Salesforce administration, data management, custom development, and reporting.
• Ability to troubleshoot and resolve system issues.
• Strong collaboration skills with internal teams.
• Interest in social service work or international development.
• Experience as a Salesforce Business Analyst is a plus.

This is a full-time position with comprehensive benefits.

Employee Benefits

We support our employees and families with benefits such as:

• Paid Time Off: 38 days annually, including holidays and December break.
• Health Care: Medical insurance premiums covered, including family coverage.
• Retirement: Retirement plan with contribution matching.
• Wellness Leave: Unlimited sick leave.
• Student Loans: Assistance with outstanding student loans.
• Child Care: Support for child care costs in addition to parental leave.
• Employee Incentive Plan: Stock options based on job and location.
• Sabbatical: Paid leave after three consecutive years of employment.

How to Apply

Complete an online application with your CV here.

Vera Solutions is committed to diversity and inclusion and encourages applicants from underrepresented backgrounds.

Our Values and Mission

Guided by core values: Excellence, Sustainability, Teamwork, Leadership, and Impact.

As a B Corporation, we uphold high social and environmental standards.

Our Global Team and Culture

Our diverse team spans five continents, speaking over 15 languages.

We prioritize training, learning, and development as key to our culture.

We value diversity and inclusion, encouraging everyone to bring their full selves to work.

We run an annual leadership development initiative for emerging leaders.