Shift Manager (P001729) (Re-advert)

North-West University / Noordwes-Universiteit; Potchefstroom; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading university in Potchefstroom is looking for a Shift Manager to oversee operations at their restaurant. The successful candidate will be responsible for ensuring quality meals and compliance with safety regulations while managing a team. This permanent position requires a diploma in Hospitality Management and relevant experience in restaurant settings.

Qualifications

• Minimum of two (2) years’ experience in restaurant management.
• Valid driver’s license required.
• Computer literacy with experience in POS.

Responsibilities

• Ensure smooth running of shifts in the restaurant.
• Maximize restaurant profit through quality control.
• Manage stock and provide exceptional customer service.

Skills

Customer Service

Time Management

Conflict Resolution

Stock Control

Education

Diploma in Hospitality Management

Tools

POS Systems

Job description

Position Summary

Industry: Education & Training

Job category: Hospitality and Catering

Location: Potchefstroom

Contract: Permanent

Remuneration: Market Related

About Our Company

NWU

Introduction

NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) DIVISION: RESIDENCE AND CATERING SERVICES POSITION NUMBER: P001729 VACANCY: SHIFT MANAGER PEROMNES GRADE: P11 EMPLOYMENT TYPE: PERMANENT APPOINTMENT

Job Description

PURPOSE OF THE POSITION

The shift manager is responsible for ensuring the smooth running of a shift in the Drakenstein Restaurant, providing quality meals

and drink options whilst adhering to all the legal requirements in terms of the liquor act, food safety standards and OHS requirements.

Key Responsibilities

Administration

• Ensure safeguarding of restaurant stock through proper procedures.
• Key control.
• FIFO, stock counts and optimizing the stock control system.
• Placing orders, receiving stock and issuing to bars.
  
  

Quality control

• Maximizing the restaurant profit by ensuring proper quality and control over our product offering, customer service and asset management.
  
  

Operations and Food Services

• Adherence to all regulatory aspects applicable to our establishment.
• Ensure the preparation of products on the menu to a standard that meets the customers’ needs,
• Maintaining the relevant gross profit margins within the budget limitations and achieve financial control in the department.
• Delivering orders when required.
  
  

OHS (Occupational Health and Safety)

• Ensure a safe working environment for staff and customers.
  
  

People Management

• Managing the contract staff in relation to the current contract.
  
  

Personal Development

• Develop oneself through training opportunities as they may become available and stay up to date with developments in the industry.
  
  

Liaison

• Liaison with customers, staff and students to maximize returning customers.
  
  

Key Functional/ Technical Competencies

• Knowledge of the liquor act (national/ provincial).
• Knowledge and experience in the operations of a restaurant.
• Computer literacy with experience in POS (point of sales systems).
• Ability to compile a menu, do cost calculations and manage food cost.
• Knowledge of the relevant OHS practices, hygiene and safety aspects in a restaurant.
  
  

Key Behavioural Competencies

• Ability to execute stock control in a food & beverage environment.
• Able to work independently, apply time management and must be able to work shift.
• Provide exceptional customer service and handle complaints.
• Must be able to manage people, handle stress and resolve conflict.
  
  

Minimum Requirements

• A diploma/advanced certificate (NQF level 6) in Hospitality Management/Food & Beverage Management/Food Preparation and Cooking.
• A minimum of two (2) years’ experience in restaurant management.
• A valid driver’s license.
  
  

Remuneration

The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.

ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Reonette Jansen on 018 299 1114

ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Akhona Maqungo on 018 299 2624

CLOSING DATE: 03 June 2025

PLANNED COMMENCEMENT OF DUTIES: As soon as possible

Kindly take note: applications must be submitted online through the official nwu vacancy website. Incomplete applications and those submitted through any other platform will not be considered.

The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.

The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.

If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.

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